Bedienungsanleitung BEKO WTV77111BW01 (Seite 23 von 60) (Deutsch, Englisch)

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Washing Machine / User Manual 23 / EN

Troubleshooting

Problem Reason Soluton

Program does not start after

closng the door.

Start / Pause / Cancel button was not pressed. • *Press the Start / Pause / Cancel button.

It may be dffcult to close the loadng door n case

of excessve loadng.

• Reduce the amount of laundry and make sure

that the loadng door s closed properly.

Programme cannot be started or

selected.

Washng machne has swtched to self protecton

mode due to a supply problem (lne voltage, water

pressure, etc.).

• To cancel the programme, turn the

Programme Selecton knob to select another

programme. Prevous programme wll be

canceled. (see. “Cancellaton of program”)

Water n the machne.

Some water mght have remaned n the product due

to the qualty control processes n the producton.

• Ths s not a falure; water s not harmful to

the machne.

The machne enters standby

mode after the programme

starts or t does not take n

water.

Tap s turned off. • Turn on the taps.

Water nlet hose s bent. • Flatten the hose.

Water nlet flter s clogged. • Clean the flter.

Loadng door may be open. • Close the door.

The water connecton may be wrong or water may

be cut off (When the water s cut off, washng or

rnsng LEDs flash).

• Check the water connecton. If the water s

cut off, press the Start/Pause key after the

water has been suppled agan to resume the

operaton from standby mode.

Machne does not dran water.

Water dran hose mght be clogged or twsted. • Clean or flatten the hose.

Pump flter s clogged. • Clean the pump flter.

Machne vbrates or makes nose.

Machne mght be standng unbalanced. • Adjust the feet to level the machne.

A hard substance mght have entered nto the

pump flter.

• Clean the pump flter.

Transportaton safety bolts are not removed. • Remove the transportaton safety bolts.

Laundry quantty n the machne mght be too lttle.

• Add more laundry to the machne.

Machne mght be overloaded wth laundry. • Take out some of the laundry from the

machne or dstrbute the load by hand to

balance t homogenously n the machne.

Machne mght be leanng on a rgd tem. • Make sure that the machne s not leanng

on anythng.

There s water leakng from the

bottom of the washng machne.

Water dran hose mght be clogged or twsted. • Clean or flatten the hose.

Pump flter s clogged. • Clean the pump flter.

Machne stopped shortly after

the programme started.

Machne mght have stopped temporarly due to

low voltage.

• It wll resume runnng when the voltage

restores to the normal level.

Machne drectly dscharges the

water t takes n.

Dranng hose mght not be at adequate heght. • Connect the water dranng hose as

descrbed n the operaton manual.

No water can be seen n the

machne durng washng.

The water level s not vsble from outsde of the

washng machne.

• Ths s not a falure.

Loadng door cannot be opened.

Door lock s actvated because of the water level

n the machne.

• Dran the water by runnng the Pump or Spn

programme.

Machne s heatng up the water or t s at the

spnnng cycle.

• Wat untl the programme completes.

Chld lock s engaged. Door lock wll be deactvated

a couple of mnutes after the programme has

come to an end.

• Wat for a couple of mnutes for deactvaton

of the door lock.

Loadng door may be stuck because of the

pressure t s subjected to.

• Grab the handle and push and pull the loadng

door to release and open t.

Washng takes longer tme than

specfed n the manual.(*)

Water pressure s low. • Machne wats untl takng n adequate

amount of water to prevent poor washng

qualty due to the decreased amount of

water. Therefore, the washng tme extends.

Voltage mght be low.

• Washng tme s prolonged to avod poor

washng results when the supply voltage s low.

Input temperature of water mght be low. • Requred tme to heat up the water extends

n cold seasons. Also, washng tme can be

lengthened to avod poor washng results.

Number of rnses and/or amount of rnse water

mght have ncreased.

• Machne ncreases the amount of rnse water

when good rnsng s needed and adds an

extra rnsng step f necessary.

Excessve foam mght have occurred and

automatc foam absorpton system mght have

been actvated due to too much detergent usage.

• Use recommended amount of detergent.

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