en Customer service
34
4Customer service
C us t om er se r vi ce
Our after-sales service is there for you if your appliance
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.
E number and FD number
When calling us, please give the product number (E
no.) and the production number (FD no.) so that we can
provide you with the correct advice. The rating plate
bearing these numbers can be found on the right-hand
side when you open the appliance door. To save time,
you can make a note of the number of your appliance
and the telephone number of the after-sales service in
the space below, should it be required.
Please note that there will be a fee for a visit by a
service technician in the event of a malfunction, even
during the warranty period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
This appliance corresponds to the standards EN
55011 and CISPR 11. It is a Group 2, Class B product.
Group 2 means that microwaves are produced for the
purpose of heating food. Class B states that the
appliance is suitable for private households.
JTested for you in our
cooking studio
Test ed f or you in our cooki ng s t udi o
Here, you can find a selection of dishes and the ideal
settings for them. We will show you which type of
heating and temperature are best suited to your dish.
You will get information on suitable cooking
accessories and the height at which they should be
placed in the oven. You will also get tips about
cookware and preparation methods.
Note: A lot of steam can build up in the cooking
compartment when cooking food.
Your appliance is very energy-efficient and radiates very
little heat to its surroundings during operation. Due to
the high difference in temperature between the
appliance interior and the external parts of the
appliance, condensation may build up on the door,
control panel or adjacent kitchen cabinet panels. This is
a normal physical phenomenon. Condensation can be
reduced by preheating the oven or opening the door
carefully.
When steaming or during operation with steam
assistance, it is desirable that there is a significant
build-up of steam in the cooking compartment. Wipe the
cooking compartment clean after cooking, once it has
cooled off.
General information
Recommended setting values
The table lists the optimum function for various types of
food. The temperature/settings and duration depend on
the cookware used and the quantity, quality,
temperature and consistency of the food. Settings
ranges are indicated for this reason. Try using the lower
values to start with. You can use a higher setting next
time if necessary.
When using the microwave, always set the longest
specified time but check your meal after the shortest
specified time.
Before cooking with steam, ensure that the water tank is
full.
It may be that you have different quantities from those
specified in the tables. There is a rule of thumb for
operating the microwave on its own: Double the amount
= almost double the time, half the amount = half the
time.
The setting values apply to food that is placed into a
cold cooking compartment.
Preheating is necessary for selected food, and this is
indicated in the table. Do not place your food and
accessory into the cooking compartment until it has
finished preheating.
Some dishes turn out best if they are cooked in multiple
stages. These are indicated in the table.
If you wish to follow one of your own recipes, you
should use the settings listed in the table for similar
food as reference. Additional information can be found
in the baking tips listed after the settings tables.
E no.
FD no.
After-sales service O
GB 0344 892 8979
Calls charged at local or mobile rate.
IE 01450 2655
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
İthalatç Firma : BSH Ev Aletleri ve Sanayi Ticaret
A.Ş .
Fatih Sultan Mehmet Mah. Balkan
Cad. No:51
Ümraniye-İ stanbul-Türkiye
Tel : 0216 528 90 00 Fax :
0216 528 99 99
Üretici Firma : Robert Bosch Hausgeräte GmbH
Carl-Wery Straße 34
81739 München, Germany
www.bosch-home.com
Phone : 00 49 89 4590-00
Tested for you in our cooking studio en
35
Remove any accessories that are not being used from
the cooking compartment.
Accessories
Only use genuine accessories for your appliance.
These have been tailored to the cooking compartment
and the operating modes of your appliance.
Ensure that you always use suitable cookware and
accessories, and that they are placed in the oven the
right way around.
Also observe the notes on using cookware suitable for
microwave cooking and cooking with steam in the
relevant sections.~ "Microwave"
on page 16~ "Steam" on page 18
Always use an oven cloth or oven gloves when taking
hot accessories or cookware out of the cooking
compartment.
Bakeware and cookware
For best results, we recommend using dark-coloured
metal bakeware.
Tinplate baking tins, ceramic dishes and glass dishes
extend the baking time and prevent the bake from
browning evenly.
If you would like to use silicone moulds, check the
manufacturer's instructions to see whether they are
suitable for use with microwaves or steam-assisted
cooking. Use the manufacturer's instructions and
recipes as a guide.
Silicone moulds are often smaller than normal baking
tins. The given quantities and recipes may vary.
As a general rule:
■Bake on the glass tray with hot air, shelf position 2
■Bake in a tin on the wire rack with hot air, shelf
position 1
■Roasts on the wire rack or the glass tray, shelf
position 2. If you use the wire rack, place the glass
tray underneath.
■Grill on the wire rack on shelf position 3 or 4. Place
the glass tray underneath.
■Microwave-only operation: Cookware on the bottom
of the cooking compartment, shelf position 0.
■Steam-only operation: Glass tray with steamer
basket on shelf position 3.
Greaseproof paper
Only use greaseproof paper that is suitable for the
selected temperature. Always cut greaseproof paper to
size.
Do not line accessories with greaseproof paper until
after they have been preheated.
Defrosting
Place the frozen food in an uncovered container on the
bottom of the cooking compartment.
Delicate parts such as the drumsticks and wings of
chicken or fatty outer layers of roasts can be covered
with small pieces of aluminium foil. The foil must not
touch the walls of the appliance. You can remove the
foil half way through the defrosting time.
Liquid will be produced when defrosting meat or
poultry. Drain off this liquid when turning meat and
poultry and under no circumstances use it for other
purposes or allow it to come into contact with other
foods.
Turn or stir the food once or twice during the process.
Large pieces of food should be turned several times.
Leave defrosted items to stand at room temperature for
a further 10 to 60 minutes so that the temperature can
stabilise. You can remove the giblets from poultry at this
point.
The meat can also be processed further when a small
part of the core is frozen.
Notes
■Use an uncovered item of cookware and place it on
the bottom of the cooking compartment.
■Please note that a setting can comprise several
steps.
■Always set the maximum specified time but check
your meal after the minimum specified time.
Dish Cookware Shelf posi-
tion
Heating
function
Weight Steps Microwave
setting
Cooking
time
in min
Notes
Whole pieces of beef,
pork or veal (on the
bone or boned)
Cookware,
uncovered
0! 800 g 1
2
180
90
15
15 - 25
Turn frequently.
1000 g 1
2
180
90
15
25 - 35
1500 g 1
2
180
90
20
25 - 35
Meat in pieces or slices
of beef, veal or pork
Cookware,
uncovered
0! 200 g 1
2
180
90
5
4 - 6
Turn during cooking. Sepa-
rate any defrosted parts.
500 g 1
2
180
90
10
5 - 10
800 g 1
2
180
90
10
10 - 15