Bedienungsanleitung Brother 1920CN (Seite 177 von 214) (Englisch)

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14 - 10 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Software Difficulties (MFC-3320CN only)

Cannot perform ‘2 in 1 or 4 in 1’

printing.

Check that the paper size setting in the application and in the printer

driver are the same.

Cannot print when using Paint

Brush.

Try setting the Display setting to ‘256 colors.’

Cannot print when using

Adobe Illustrator.

Try to reduce the print resolution.

Thick lines and thin lines

appear alternately. (banding)

1. Open the ‘Basic’ tab in the printer driver.

2. Click ‘Setting’ in the Basic tab of the printer driver.

3. Turn Off ‘Bi-Directional Printing’ by un-checking it.

(See Bi-Directional Printing on page 1-7 in Software User’s Guide on the

CD-ROM.)

There are some dense lines. Check ‘Reverse Order’ in the Basic tab of the printer driver.

Printing is slow. In the ‘Color’ tab from the ‘Advanced’ tab in the printer driver, uncheck

the Color Enhancement.

True2Life

is not working

properly.

If the image data is not full color in your application (Such as 256 color),

True2Life

will not work. Please use at least 24 bit color data with the

True2Life

feature.

‘MFC is Busy’ or ‘MFC

Connect Failure’ Error

Message appears.

Make sure the machine is not showing an error message on the LCD.

‘MFC Connect Failure’ If the MFC is not connected to your PC and you have loaded the Brother

software, the PC will show 'MFC Connect Failure' each time you restart

Windows

. You can ignore this message or you can turn it off as follows.

Double-click "\tool\warnOff.REG" from the supplied CD-ROM.

The Scan key on the MFC's control panel will not work unless you restart

your PC with the MFC connected.

To turn it back on, Double-click "\tool\WarnOn.REG" from the supplied

CD-ROM.

PhotoCapture Center

™

Difficulties (MFC-3320CN only)

Removable Disk does not

work properly.

a)Have you installed the Windows

2000 update?

If not, do the following:

1. Disconnect the USB cable.

2. Install the Windows 2000

update. Please see the Quick Setup

Guide. After the installation the PC will be automatically restarted.

3. Wait about 1 minute after you reboot the PC, and then connect the

USB cable.

b)Take out the media card and put it back in again.

c) If you have tried "Eject", you must take out the media card before you

continue.

d)If an error message appears when you try to eject the media card, it

means the card is being accessed.

Wait a while and then try again.

e)If all of the above do not work, please turn off your PC and machine,

and then turn them on again.

(You will have to unplug the power cord of the machine to turn it off.)

Network Difficulties

I cannot print over the Network Make sure that your machine is powered on and is On Line and in

Ready mode. Press the Test switch. Then the current settings of the

network are printed.Verify that the cabling and Network connections are

good. If possible, try connecting the machine to a different port on your

hub using a different cable.

DIFFICULTY SUGGESTIONS

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Brother 1920CN Seite 177

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