Bedienungsanleitung Brother HL-2280DW (Seite 71 von 112) (Englisch)

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Troubleshooting

Print quality difficulties

Difficulties Suggestions

Printed pages are curled.  Low quality thin or thick paper or not printing on the recommended side of the

paper could cause this problem. Try turning over the stack of paper in the

paper tray.

 Make sure that you choose the Paper Type that suits the print media type you

are using. (See Acceptable paper and other print media on page 16.)

Printed pages are smeared. The Paper Type setting may be incorrect for the type of print media you are using,

or the print media may be too thick or have a rough surface. (See Acceptable

paper and other print media on page 16 and Basic tab in the Software User's

Guide.)

Printouts are too light.  If this problem occurs when making copies or printing turn Toner Save mode

to Off in the machine menu settings. (See Toner Save in Chapter 1 of the

Advanced User's Guide)

 Set Toner Save mode to Off in the Advanced tab in the printer driver. (See

Advanced tab in the Software User's Guide.)

Network difficulties (For DCP-7065DN / HL-2280DW)

Difficulties Suggestions

Cannot print over a wired Network. If you are having Network problems see the Network User's Guide for more

information.

Make sure your machine is powered on, is on-line, and is in Ready mode.

Print the Network Configuration list to see your current Network settings. (See

Network Configuration List in Chapter 1 of the Advanced User's Guide.)

Reconnect the LAN cable to the hub to verify that the cable and network

connections are good. If possible, try connecting the machine to a different port

on your hub using a different cable. You can check the current wired network

status from the Network control panel menu.

The network scanning feature

does not work.

(Windows

)

It is necessary to set the third-party Security/Firewall Software to allow Network

scanning. To add port 54925 for Network scanning, enter the information below:

 In Name: Enter any description, for example Brother NetScan.

 In Port number: Enter 54925.

 In Protocol: UDP is selected.

Please refer to the instruction manual that came with your third-party

Security/Firewall Software or contact the software manufacturer.

For more details, you can read FAQs and troubleshooting suggestions at

http://solutions.brother.com/

(Macintosh)

 The network scanning feature may be unable due to the firewall settings.

Change or disable the firewall settings. If you are using a third-party personal

Firewall software, see the User's Guide for your software or contact the

software manufacturer.

 Re-select your machine in the Device Selector application located in

Macintosh HD/Library/Printers/Brother/Utilities/Device Selector or from

the model list in ControlCenter2.

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