Bedienungsanleitung Brother MFC-7860DW (Seite 108 von 162) (Englisch)

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Printing difficulties

Difficulties Suggestions

No printout.  Check that the machine is plugged in and the power switch is turned on.

 Check that the toner cartridge and drum unit are installed correctly. (See

Replacing the drum unit on page 61.)

 Check the interface cable connection on both the machine and your computer.

(See the Quick Setup Guide.)

 Check that the correct printer driver has been installed and chosen.

 Check to see if the LCD is showing an error message. (See Error and

maintenance messages on page 76.)

 Check the machine is online:

(Windows

7 and Windows Server

2008 R2) Click the Start button and

Devices and Printers. Right-click Brother MFC-XXXX Printer. Make sure

that Use Printer Offline is unchecked.

(Windows Vista

) Click the Start button, Control Panel, Hardware and

Sound, and then Printers. Right-click Brother MFC-XXXX Printer. Make

sure that Use Printer Offline is unchecked.

(Windows

XP and Windows Server

2003/2008) Click the Start button and

choose Printers and Faxes. Right-click Brother MFC-XXXX Printer. Make

sure that Use Printer Offline is unchecked.

(Windows

2000) Click the Start button and choose Settings and then

Printers. Right-click Brother MFC-XXXX Printer. Make sure that Use

Printer Offline is unchecked.

 (For MFC-7860DW)

Contact your administrator to check your Secure Function Lock settings.

The machine prints unexpectedly

or it prints garbage.

 Press Job Cancel to cancel print jobs.

 Check the settings in your application to make sure it is set up to work with

your machine.

 Pull out the paper tray and wait until the machine stops printing. Then turn off

the machine’s power switch and disconnect from the power for several

minutes.

(For MFC-7360N and MFC-7460DN)

The faxes stored in the machine memory will be deleted. See Transferring

your faxes or Fax Journal report on page 81 before disconnecting the

machine so you will not lose any important messages.

The machine prints the first couple

of pages correctly, then some

pages have text missing.

 Check the settings in your application to make sure that it is set up to work with

your machine.

 Your computer is not recognising the machine’s input buffer’s full signal. Make

sure that you connected the interface cable correctly. (See the Quick Setup

Guide.)

The headers or footers appear

when the document displays on the

screen but they do not show up

when it is printed.

There is an unprintable area on the top and bottom of the page. Adjust the top and

bottom margins in your document to allow for this. (See Unscannable and

unprintable areas on page 16.)

The machine does not print on both

sides of the paper even though the

printer driver setting is Duplex.

Check the paper size setting in the printer driver. You need to choose A4 [60 to

105 g/m

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Brother MFC-7860DW Seite 108

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