Bedienungsanleitung Brother MFC-845CW (Seite 138 von 201) (Englisch)

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Sending Faxes

Difficulty Suggestions

Cannot send a fax. Check all line cord connections.

Make sure that the Fax key is illuminated. (See Entering Fax mode on

page 36.)

Ask the other party to check that the receiving machine has paper.

Print the Transmission Verification Report and check for an error. (See Reports on

page 83.)

Transmission Verification Report

says ‘Result:ERROR’.

There is probably temporary noise or static on the line. Try sending the fax again.

If you send a PC FAX message and get

‘Result:NG’ on the Transmission

Verification Report, your machine may be out of memory. To gain extra memory,

you can turn off Advanced Fax Operation (see Turning off Advanced Fax

Operations on page 76), print fax messages in memory (see Printing a fax from

the memory on page 49) or cancel a Delayed Fax or Polling Job (see Cancelling

a fax in progress on page 37 or Checking and cancelling waiting jobs on page 41).

If the problem continues, ask the telephone company to check your phone line.

If you often get transmission errors due to possible interference on the phone line,

try changing the menu setting of Compatibility to Basic. (See Phone line

interference on page 136.)

If you connect your machine to PBX or ISDN, set the menu setting of Phone Line

Type to your phone type. (See Setting the Phone Line Type on page 53.)

Poor fax send quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your

machine's scanner operation. If the copy quality is not good, clean the scanner.

(See Cleaning the scanner on page 139.)

Vertical black lines when sending. If the copy you made shows the same problem, clean the scanner. (See Cleaning

the scanner on page 139.)

Handling Incoming Calls

Difficulty Suggestions

The machine ‘Hears’ a voice as a

CNG Tone.

If Fax Detect is set to on, your machine is more sensitive to sounds. It may

mistakenly interpret certain voices or music on the line as a fax machine calling

and respond with fax receiving tones. Deactivate the machine by pressing

Stop/Exit. Try avoiding this problem by turning Fax Detect to off. (See Fax Detect

on page 47.)

Sending a Fax Call to the machine. If you answered on an external or extension phone, press your Fax Receive Code

(the factory setting is l 5 1). When your machine answers, hang up.

Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, an alarm system or other custom

feature on a single phone line with your machine, it may create a problem sending

or receiving faxes.

For example: If you subscribe to Call Waiting or some other custom service and

its signal comes through the line while your machine is sending or receiving a fax,

the signal can temporarily interrupt or disrupt the faxes. Brother's ECM feature

should help overcome this problem. This condition is related to the telephone

system industry and is common to all devices that send and receive information

on a single, shared line with custom features. If avoiding a slight interruption is

crucial to your business, a separate phone line with no custom features is

recommended.

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