Replacing handset batteries
After a time, you may find that the
handset batteries are running out
of charge more quickly. This is a
standard sign of wear and the
batteries will need replacing.
Recommended batteries should
have a power rating of 600m Ah
1.2V. Batteries are available from
the Diverse Helpline
0345 908070
and your local BT shop.
Solving problems
If you are having difficulties using
your Diverse 2015, please check
the following simple solutions.
No handset display appears
Is the handset switched on?
The battery may be flat or dead.
Recharge or replace the battery.
No dial tone
Is the telephone line cord plugged
into the phone socket and the base
station?
If other handsets are registered on
the base, the outside line may
already be in use. Wait until the call
is finished and try again.
The symbol is flashing or you
cannot link up with the base
station
Is the handset registered with the
base station? To register the
handset, see page 51.
Is the power cable connected at the
base and the power switched on at
the wall socket?
Are you in range of the base
station?
The base station or handset does
not ring
The ringer volume may be set too
low. To adjust the ringer volume at
Please note: If you go out of range
of a base station for a long time while
your handset is switched ON, it may
take more than 20 minutes to ‘find’ the
base station again when you come
back within range. However, by simply
switching the handset OFF for a
moment, then ON again, it will find
the base station within a few seconds.
Use only AA size nickel cadmium
rechargeable batteries in the handset.
Any other types may cause irreparable
damage. Do not immerse batteries in
water or throw them into fire, or
dispose of them with ordinary domestic
refuse. To charge the batteries, only use
the plug-in power supply station
provided.
BT accepts no responsibility for damage
caused to your Diverse 2015 handset by
the use of non-NiCad batteries.
Help
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