Help
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the handset, see page 18.
Check that the telephone is
plugged into the phone socket.
Is the Diverse 2015 set up for ring
priority at another handset? See
page 42. Set the Diverse 2015 for
collective ringing.
Cannot get through, even though
a dialling tone can be heard
You may be set to the wrong
signalling method. To change
between TONE and PULSE
dialling, see page 48.
Handset beeps
Are the handset batteries low? You
will hear a beep every 30 seconds.
If is flashing (see page 59), you
will hear four short beeps when
you press the
PHONE button.
Check you are still in range of your
base station.
Buzzing noise on my radio or TV
Your Diverse base station or
handset or both may be too close –
try moving it at least one metre
away.
The machine won’t answer calls.
Have you recorded an outgoing
message?
See page 25.
Check that it is switched on.
The answering machine doesn’t
record
Is the message capacity full? If so,
the machine will not answer calls.
Delete messages.
Is the machine set to advisory
announcement operating mode? If
it is, change the mode to A1 or A2
see page 25-26.
Outgoing message will not record
Check that the speaker volume is
set to an audible level.
You can not remotely interrogate
the Diverse 2015
Ensure that you have changed the
system code.
see page 16.
When connected to a switchboard:
You can’t get a connection or you
get the wrong connection after
speed dialling
Have you entered an access code?
See page 49.
Check you have selected the
correct recall and dialling modes.
See page 49.
If you are still experiencing difficulty,
please call the Diverse 2015 Helpline
on 0345 908070.
