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If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com
Help
No display appears
n The handset may be switched off.
n Press and release the button to switch the handset on.
n The batteries may be flat, dead or incorrectly inserted. Recharge, replace or renew the
batteries.
No dial tone
n Make sure your handset is registered to the base and within range of the base.
n Is the telephone cord of the base plugged into the phone socket?
n Check that the base station is connected to the mains power and switched on.
You cannot link up with the base station
n Does the display show Out of Range? If so, you are out of range of the base the
handset is registered to or power is off at the base.
n Batteries could be low or flat.
n If using more than one base station, check that you have the correct base selected.
Handset does not ring
n The ringer volume may be switched off (if it is there will be a icon on the display).
Press
and hold to switch it off and on. To adjust the ringer volume on the handset,
see page 48.
