Help
n Check that the base station is plugged into the phone socket and mains power and
switched on.
Buzzing noise on my radio, TV, computer
n Sometimes your BT Diverse 6110 can interfere with other electrical equipment if it is
placed too close.
n It is recommended that you place your BT Diverse 6110 handset at least one metre away
from such appliances to avoid any risk of interference.
Possible problems with SMS
SMS messages cannot be sent and screen displays UNABLE TO SEND.
n The base station power supply or telephone line cord might not be properly connected.
Check that the base station power supply is plugged into the mains socket and switched
on and that the telephone is plugged into the telephone wall socket.
n There might be a fault on the line. Check your telephone line is working properly.
n You might have deleted the server number in error. Refer to pages 44-45 for instructions
on how to enter the number.
n Your SMS memory might be full. Delete unwanted text messages, see page 43.
n More than one SMS product plugged into the line. Remove other products.
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If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com