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Help If you have any problems using your
Freestyle 1200, this section will give you the most common,
easy-to-follow solutions.
• No dialling tone.
• Telephone will not dial out.
• Telephone cannot receive
calls.
• Beeps six times and drops
calls.
Telephone not connected to
telephone line.
Mains disconnected and back-up
battery is not installed or is flat.
Power cut, and back-up battery is
not installed or is flat.
Handset battery pack is discharged.
Replace handset on base unit for 10
seconds and try again. If this does
not work, disconnect the handset
battery from the handset for 10
minutes. Also disconnect the mains
power and back-up battery.
Then reconnect the battery and
reconnect the base unit to the mains,
then replace the handset on the base
unit for 10 seconds and try again.
Plug the telephone into the
telephone line.
Reconnect, and install or replace
the back-up battery.
Wait until the power is restored and
install or replace the back-up battery.
Place the handset on the base unit
and recharge it for 24 hours,
ensuring the
CHARGING light is on.
Telephone problems Possible cause Solution
• You have dialling tone but
the telephone will not dial
out.
You may be trying to use tone
dialling on a pulse dialling
exchange.
You are connected to a PBX and are
not dialling the access code.
Set the mode switch to P-E (pulse
dialling).
Use the PBX access code.
• Handset does not ring.
• No lights on handset.
Handset battery pack is discharged. Place the handset on the base unit
and recharge it for 24 hours.
• Handset does not ring, but
lights show on the handset.
The handset ringer may be set to its
minimum setting.
Increase the handset ringer volume.
