Bedienungsanleitung Canon Pixma MP 990 series (Seite 1054 von 1086) (Englisch)

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Advanced Guide

About Network Communication

Troubleshooting

> Cannot Communicate With the Machine/Cannot

Print from the Machine

Cannot Communicate With the Machine/Cannot Print from the

Machine

Cannot Communicate with the Machine after Applying MAC/IP Address Filtering or Entering a WEP/

WPA/WPA2 Key to the Access Point

Cannot Communicate with the Machine After the Network Settings Are Changed

Cannot Connect to the Target Access Point

When Encryption Is Enabled, Cannot Communicate With the Machine After the Encryption Type Was

Switched on the Access Point

Cannot Communicate with the Machine with USB Connection

Cannot Communicate with the Machine over the Network

The Machine Cannot Be Detected in the Network

Cannot Communicate with the Machine after Applying MAC/IP Address Filtering or

Entering a WEP/WPA/WPA2 Key to the Access Point

Check 1: Confirm the access point setting.

Refer to the manual provided with the access point or contact its manufacturer to confirm the

access point setting. Make sure that the computer and the access point can communicate

with each other under this setting.

Check 2: If you are performing MAC address filtering at the access point, confirm

that the MAC addresses for both the computer or the network device and the

printer are registered.

Check 3: If you are using a WEP/WPA/WPA2 key, make sure that the key for the

computer or the network device and the printer matches that set to the access

point.

Besides the WEP key itself, the key length, key format, the key ID to use, and the

authentication method must match among the machine, the access point, and the computer.

Normally, select Auto for the authentication method. If you want to specify the method

manually, select Open System or Shared Key according to the setting of the access point.

How to Set a WEP/WPA/WPA2 Key

Cannot Communicate with the Machine After the Network Settings Are Changed

Wait until the IP address is assigned to the computer. You may need to restart your computer.

Search for the printer again after confirming a valid IP address is assigned to the computer.

Cannot Connect to the Target Access Point

Check 1: Make sure that the SSID/network name of the target access point and

the machine are identical.

For the procedures to connect an access point and set it up, refer to the manual of your

access point or contact its manufacturer.

For the procedures to set up the printer, see Changing the Settings in the Wireless LAN

Sheet

Check 2: Make sure that Wireless LAN active is selected in the Change wireless/

wired on the Operation Panel.

Changing the Machine Settings on the LCD

Page 1054 of 1086 pagesCannot Communicate With the Machine/Cannot Print from the Machine

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