TROUBLESHOOTING
Problem Cause Measure
BT audio
Audio streaming is
disconnected after
telephone interrupt.
I cannot perform
remote control for audio
streaming.
This is probably happen
when audio streaming
and telephone function
are from the same
device
(
mobile phone
)
.
Audio streaming may or
may not resume after
interruption as this is
highly dependent on the
device/phone.
AVRCP is not connected.
Reconnect A2DP/AVRCP
(
Audio streaming
profiles
)
from the phone again after telephone
interrupt.
Use Clarion recommends external audio
player with
Bluetooth
®
wireless technology.
Disconnect and re-connect the device again.
If problem persists, please delete pairing
information on both device and main unit
before re-pairing.
Audio streaming
becomes choppy when
using your connected
phone.
Due to excessive
Bluetooth
®
activity on a
low bandwidth link. Some
phones will not handle
this well.
If your phone is facing this problem, please
avoid touching the phone's keypad while
audio streaming.
You may pause the audio streaming before
operating your phone.
Display is showing
“STREAMING...” but
there is no sound
output.
Some
Bluetooth
®
audio devices might
not support AVRCP.
Thus, play/pause is not
synchronized.
Check whether both device and main unit
are in play status. Change the status in the
device if necessary.
If problem persists, please power off and on
the main unit or the device.
There might be
connection links broken
between the devices.
Please delete pairing information on both
device and main unit and start re-pairing.
When I use 2 different
devices at the same
time, sometimes audio
streaming or handsfree
operations are not
operating correctly.
Due to excessive
Bluetooth
®
activity on
a low bandwidth link.
Some devices may affect
other devicesʼ normal
operation if both are
used at the same time.
Please disconnect the devices and connect
either one of the devices only. If the problem
persists, please consult you nearest Clarion
dealer for your phone compatibility.
