12. Unable to play other audio files on microSD card after playing voice recordings.
After playing voice recordings, press the Play/Pause button twice. The AXX 200 will switch to music
playback mode and start the playback of other audio files.
13. (For Mac OS) The music file still plays even after I have deleted it from the microSD
card.
To completely remove the music file, be sure to empty Trash on your desktop before ejecting the
microSD card.
14. Some of my music files on the microSD card cannot be played back.
For optimal playback, you are not advised to store more than 999 music files in each folder on your
microSD card. Reorganize files into different folders so that all your music files can be played back.
15. I cannot perform voice recording.
My voice recordings are not saved onto the microSD card.
The “VOICE” folder created automatically by the AXX 200 on your microSD card can only store up to 200
voice recordings. Check if the number of files in the “VOICE” folder has reached its maximum limit.
Delete the existing recordings or transfer them to your PC/Mac to make space for more recordings.
16. If pairing via NFC fails, try pairing again.
If an “Empty tag” message appears when pairing to the AXX 200 via NFC,
l Exit the message window and try pairing again.
l You may also download third party applications that will disable this message from appearing on
your smartphone.
Additional Support
If you encounter any other issues or have any other enquiries about your AXX 200 or any other Creative
products, please visit our comprehensive knowledge base at support.creative.com or
www.soundblaster.com for additional information.
Troubleshooting and Support 46
