CHECK BEFORE ASKING
FOR SERVICE
▼ If there is a problem with your cooker, check the following details before requesting service to your dealer.
Sometimes the cooker may not operate as desired if used incorrectly.
Case Check points
Do the following
When the rice is not cooked.
·Pressure Cook/Turbo “button is pressed?
·Is there power cut while in cooking?
·Press the “Pressure Cook button once. And check
“ ” sign on the display.
·Re-press the “Pressure Cook/Turbo” button.
When the rice is not well
cooked.
·Did you use the measuring cup for the rice?
·Did you put proper amount of water?
·Did you rinse the rice before cooking?
·Did you put rice in water for a long time?
·Is the rice old or dry?
·Refer to page 17-18
·Add water about half the notch and then cook.
Bean (other grains)is half
cooked.
·Is been (other grains) too dry?
·Soak or steam beans and other grains before
cooking in the pressure cooker in order to avoid
partially cooked beans or grains. Beans should be
soaked for -2-minutes or steamed for-2- minutes
prior to cooking, depending on your taste.
Rice is too watery or stiff.
·Is the menu selected correctly?
·Did you properly measure water?
·Did you open the top cover before
cooking was finished?
·Select the correct menu.
·Properly measure water.
·Open the top cover after cooking finished
When the water overflows.
·Did you use the measuring cup?
·Did you use proper amount of water?
·Is the menu selected correctly?
·Refer to page 17-18
When you smell odors while
warming.
·Did you close the top cover?
·Please check it the power cord is plugged.
·Did it warm over 12 hours?
·Is there any other substance such as rice
scoop or cold rice?
·Select the correct menu.
·Properly measure water.
·Open the top cover after cooking finished
Signs show up.
“ ” Signs show up.
“ ”
·Is been (other grains) too dry?
·Temperature sensor or fan motor does
not work properly.
·Unplug the power cord and call the Service center.
Warming passed time mark
blinks during keeping warm.
·24 hours has not passed yet after
Keeping warm
·This function alarms if the rice remained warm
for more than 24 hours.
Rice has gotten cold or a lot of
water flow during Keeping warm
·Keeping warm was set in “Sleeping” mode ·Keep warm after cancelling or setting “Sleep
Keeping Warm” mode depending on the necessity.
If “ ” sign is appears.
·It shows on the display when pressing
“Start” button again, or when the
cooking has finished and you've never
ever open turned the handle to “Unlock”
·It can be solved by turning handle to “Unlock”
and then turn to “Lock”
“ ” sign shows up
·Detachable cover is not mounted ·Mount detachable cover(Refer to page 12)
·If “ ” sign is displayed continuously even
though you already installed detachable
cover, please contact customer service.
Alarm sounds or reheating does
not work while keeping warm
·Is been (other grains) too dry? ·Mount detachable cover(Refer to page 12)
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