CHECK BEFORE ASKING
FOR SERVICE
▼ If there is a problem with your cooker, check the following details before requesting service to your dealer.
Sometimes the cooker may not operate as desired if used incorrectly.
Case Check points
When the button cannot
operate with “ ”
·Is the inner pot inserted?
·Check the rated voltage?
·Please insert inner pot.
·This product is 120V only
When the pressure
“Cook/Turbo” Timer button
does not operate with
“ ”
·Did you turn the Lock/Unlock Handle to
“Lock”
·Is “pressure” lamp on?
·Please turn the “Lock/Unlock” handle to “Lock”
When the rice is badly sticky.
·
Is there any rice or any other alien
substance on the temperature sensor or
the bottom surface of the inner pot?
·
Clean all the alien substances on the temperature
sensor or the bottom surface of the inner pot.
When “ ” is showed on
the LCD
·Check the rated Voltage? ·Cut the power and contact customer service.
·It is normal to get “ ” when putting only
water.
·This is only for 120V
When the time cannot be
preset.
·Is the current time correct?
·Is AM or PM set properly?
·Did you set the reservation time over 13
hours?
·Set the current time(Refer to page 15)
·Check the AM and PM
·Maximum reservation time is 13 hours.
(Refer to page 30~31)
When you smell after and
before cooking?
·Is the inner pot correctly inserted in the
main body?
·Is the Lock/Unlock handle on the top
cover set to “Lock”?
·Is there hot food in the inner pot?
·Please put in the inner pot perfectly
·Please turn the “Lock/Unlock” handle to “Lock”
·Pull the pressure handle to aside once.
When “ ”, “ ” are
shown on the LCD by turns
·Micom power is out
·Please cut the power and contact customer
service
When “ ”, “ ” are
shown on the LCD by turns
·The sensor is broken
·Please cut the power and contact customer
service
“ ”sign is displayed
during the cooking,
warming/reheating, or preset
process is activated.
·Is there inner pot in the product? ·Please insert inner pot
·If the sign continuously displayed, cut the power
and contact customer service.
“ ” or “ ” mark
shows up during the product
operation
·Pressure Cook/Turbo “button is pressed?
·Is there power cut while in cooking?
Do the following
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