Bedienungsanleitung Dyson Ball (Seite 11 von 16) (Englisch)

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Limited 5 year guarantee

Terms and conditions of the Dyson 5 year limited guarantee.

What is covered

• The repair or replacement of your Dyson machine (at Dyson’s

discretion) if it is found to be defective due to faulty materials,

workmanship or function within 5 years of purchase or delivery (if

any part is no longer available or out of manufacture Dyson will

replace it with a functional replacement part).

• Where this appliance is sold outside of the EU, this guarantee

will only be valid if the appliance is used in the country in which it

was sold.

• Where this appliance is sold within the EU, this guarantee will only

be valid (i) if the appliance is used in the country in which it was sold

or (ii) if the appliance is used in Austria, Belgium, France, Germany,

Ireland, Italy, Netherlands, Spain or the United Kingdom and the

same model as this appliance is sold at the same voltage rating in

the relevant country.

What is not covered

Dyson does not guarantee the repair or replacement of a product

where a defect is the result of:

• Accidental damage, faults caused by negligent use or care, misuse,

neglect, carelessness or operation or handling of the appliance

which is not in accordance with the Dyson Operating Manual.

• Use of the appliance for anything other than normal domestic

household purposes.

• Use of parts not assembled or installed in accordance with the

instructions of Dyson.

• Use of parts and accessories which are not genuine

Dyson components.

• Faulty installation (except where installed by Dyson).

• Damage from external sources such as transit, weather, electrical

outages or power surges.

• Repairs or alterations carried out by parties other than Dyson or its

authorised agents.

• Blockages – please refer to the Dyson Operating Manual for details

of how to look for and clear blockages.

• Normal wear and tear (e.g. fuse, brush bar etc.).

• Damage as a result of use not in accordance with the rating plate.

• Use of this appliance on rubble, ash, plaster.

• Additionally, this limited guarantee does not apply to any appliance

that has had the serial number altered or removed.

If you are in any doubt as to what is covered by your guarantee,

please contact the Dyson Helpline.

Summary of cover

• The guarantee becomes effective at the date of purchase (or the date

of delivery if this is later).

• You must provide proof of (both the original and any subsequent)

delivery/purchase before any work can be carried out on your

Dyson appliance. Without this proof, any work carried out will be

chargeable. Keep your receipt or delivery note.

• All work will be carried out by Dyson or its authorised agents.

• Any parts which are replaced by Dyson will become the property

of Dyson.

• The repair or replacement of your Dyson appliance under guarantee

will not extend the period of guarantee.

• The guarantee provides benefits which are additional to and do not

affect your statutory rights as a consumer.

Important data protection information

• Your information will be held by Dyson and its agents for

promotional, marketing and servicing purposes.

• If your personal details change, if you change your mind about any

of your marketing preferences or if you have any queries about how

we use your information, please contact the Dyson Helpline.

• For more information on how we protect your privacy, please see our

Product information

Please note: Small details may vary from those shown.

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