9
• If t his ha ppe ns, f ollo w the in st ru cti ons b elo w in ‘L ook ing f or blo cka ges’ .
LOO K I N G F OR B LOC K AG E S
• Sw itc h ‘OFF ’ and u npl ug be for e loo king f or bl ocka ge s. Fai lure t o do so c ould
re sult i n per son al i n ju r y.
• Le ave t o coo l dow n for 1- 2 h our s be fore c he ckin g the f ilt er s or for blockage s.
• Cle ar an y blo ckag e bef ore r es tar ti ng.
• Lo ok fo r blo ckag es in t he wa nd, air wa ys a nd cle an er head.
• To rele ase t he ho se f rom th e mac hine, y ou wi ll ne ed to re mov e the wand.
• Op en th e wan d rel eas e cap.
• Pul l the w and up a nd a way f rom the hand le.
• Pre ss t he re d rel eas e but t on in th e con ne cti ng co llar a nd rem ove t he wan d fro m
the hose.
• Re move t he cl ear b in and c yc lon e unit. T hen r ele as e the h ose f rom th e app lian ce
by pr ess ing t he re d tab o n the b ase o f the h ose –y ou ca n see i t fro m the f ront o f
the appliance.
• Ch eck f or bl ocka ges i n the hose.
• B ewar e of sha rp ob jec t s whe n che ck ing for blockages.
• To refi t the h os e, align t he gu ide s on th e bas e of th e hos e wit h the c han nel s in
th e nec k of th e air wa y . E nsur e the r ed ta b fac es t he fro nt of t he ap plia nce. P ush
th e hos e on. I t will c lick in to pl ace. To ref it t he wa nd fo llow t he ins tr uc tio ns ab ove
in th e ‘Op era tio n’ sec tio n.
• To remov e the b ase p lat e to ac ce ss an o bs tru ct ion, se e ‘B as e pla te –
disassembly/ reassembly’ .
• To look f or bl ocka ges i n the f ron t air wa y bet w een t he b all an d the c lea ner
he ad yo u will n ee d to rem ove th e cle ane r he ad: se e ‘B as e pla te – dis ass emb ly/
re ass emb ly ’ be low on h ow to do this.
• To look f or bl ocka ges i n the r ear ai r way b et we en t he ba ll and t he cl ean er
he ad yo u will n ee d to rel ea se th e hos e. Ho ld and s lid e the re d cu ff o ut. Ch ec k
th orou ghly f or bl ocka ge s and s lot ba ck in to pla ce.
• B ewar e of sha rp ob jec t s whe n che ck ing for blockages.
• To look f or bl ocka ges i n the b all, op en t he cle ar pl as tic in let o n the t op.
• Re fit a ll pa rt s se cure ly b efo re usi ng.
• Cle ar ing bl ocka ge s is not c over ed by yo ur guarantee.
B RUSH B AR – C LE A RI NG OBSTRUCTIONS
• If y our br ush b ar is o bs tru ct ed, it m ay s hut ‘O FF ’ . I f this h app ens , you wi ll ne ed
to re move t he blockage.
• Sw itc h ‘OFF ’ and u npl ug be for e proc ee din g. Fail ure to d o so co uld re sul t in
personal i n ju r y.
• B ewar e of sha rp ob jec t s whe n cle ari ng obstructions.
• If y ou st ill ca nnot c le ar the o bs tr uc tion, p lea se fo llow t he in st ruc ti ons b elow t o
rem ove th e ba se pl ate . This g ive s more a cce ss t o the o bs tru ct ion. A lt ern ati vel y ,
co nta ct a D ys on ex per t o n the D ys on H elpl ine or v isi t the w ebs ite. C lea rin g
br ush b ar ob st ruc ti ons is n ot cov ere d by your guarantee.
BASE PL A TE – DISASSEMB L Y / REA SSEMBL Y
• Sw itc h ‘OFF ’ and u npl ug be for e proc ee din g. Fail ure to d o so co uld re sul t in
personal i n ju r y.
• Li e the ap pli anc e on its fr ont.
• De tac h the r ed ‘C ’ clip w hich i s on th e con nec ti on be t wee n th e cle ane r hea d
and t he ap pli ance . It is q uite f ir m, but d o not p ull it o ff r ough ly. Use a c ons tan t,
firm pre ssure.
• Pul l the c lea ner h ea d awa y fro m the ap pli ance . Use a c ons ta nt, firm pressure.
• On t he cl ean er he ad t here a re t wo di als: tu rn e ach a qu ar te r - tu rn an ti-
clock wise until it clicks.
• Pu t the c lea ner h ea d onto i ts back:
– li f t up th e top e dge o f the b ase p lat e, so it r otat es to t he up rig ht position
– lift o ut.
• B ewar e of sha rp ob jec t s whe n cle ari ng obstructions.
• To refi t the b as e pla te, hin ge it closed.
• To secu re th e bas e pla te:
– p res s the b as e pla te clo se to t he cl ean er head
– s ecu re th e fir st di al by tu rni ng it a qu ar ter-turn clock wise until it cl icks
and engages
– re pe at w ith t he se con d dial .
• Re fit t he re d ‘C’ c lip on to th e cle ane r hea d. Th e fla t ter e dg e of th e clip f its
ag ains t th e cle ane r he ad. I t is ea sier t o slid e one l ug in to it s slot b ef ore t he other .
• La y the a ppl ianc e on it s ba ck.
• At t ach t he cle an er he ad by s lidin g it on t o the c onn ec tio ns on t he low er fr ont
pa rt o f the b all. E nsu re the e le ct ric al plu g on th e cle ane r he ad fi ts in to th e t win
- blo ck co nne c tion o n the b od y of th e appl ian ce, whi ch is di rec tl y abov e the
air w ay. Push f ir mly: t he cl ean er he ad w ill cli ck int o pla ce.
B RUSH B AR – T ROU BLE SH OOTING
• If t he br ush b ar ha s st opp ed s pinn ing, fo llow t he in str uc tio ns ab ove on c lea rin g
ob str uc tio ns. A lt ern ati vel y , co nta ct a D ys on ex pe rt o n the D y son H elp line o r visi t
the website.
• To view a s hor t on line v ide o vis it:
– U K - www . dy so n. co. uk/dc55brushbarmaintenance
– R OI - www .d ys on . ie /dc55brushbarmai ntenance
DISPOSAL INFOR M A TION
• D yso n pro duc ts a re mad e fro m high g rad e rec ycl abl e mat eri als . Rec yc le
where possible.
• Th is mar kin g indi cat es t hat t his pro du ct s houl d not b e dis pos ed w ith ot her
ho use hold w as tes t hrou gho ut th e EU. To prev ent p os sibl e har m to th e
env iron men t or hu man h eal th fro m unc ont roll ed wa st e disp osa l, rec ycl e it
re spo nsib ly to p romo te th e sus tai nab le reu se of m ate ria l res ourc es. To re tur n
you r use d dev ice, p lea se us e th e ret urn an d col lec ti on sy st ems o r con tac t
th e ret aile r whe re th e pro duc t was p urch as ed. T hey c an take t his p rodu ct f or
environmental ly safe re cy clin g.
GU AR ANTEE TERMS AND CONDITIONS
D YSO N CU ST OMER CA R E
TH A NK YOU F OR C HO OS IN G TO BU Y A DYSON APPLIANC E
Af t er re gis ter ing y our 5ye ar gu aran te e, your D ys on ap plia nce w ill b e cove red
fo r par t s and l abo ur for 5y ear s fro m the d ate o f purc has e, sub jec t to t he te rms
of th e gua ran tee. I f you h ave a ny que st ion s abo ut yo ur Dy so n app lian ce, cal l the
D yso n Hel plin e wit h you r ser ial nu mbe r and d eta ils of w her e/w hen y ou bo ugh t
th e app lian ce. M os t que st ions c an be s olv ed ove r the p hon e by on e of ou r
tra ine d Dy son H elp line st af f.
Alternatively, visit www . dy so n. co.uk /supp or t (U K ) or www .d ys on . ie/su ppo r t (RO I)
fo r onlin e he lp, gen eral t ips a nd us efu l inf orm atio n abo ut D ys on.
If y our D ys on app lian ce ne ed s a se rv ice, c all th e Dy so n Hel plin e so we c an
dis cus s the a vail able o pti ons . If yo ur Dy so n app lian ce is un der g uar ante e, an d
th e rep air is c overe d, it w ill be r epa ired a t no co st.
Y ou r ser ial n umb er ca n be fo und o n your r ati ng pl ate w hich i s beh ind t he
clear bi n.
PLE A SE R EG IST ER A S A D YSO N
APPLI ANCE OW N E R
To help u s ens ure yo u rec eive p romp t and e f fi cien t ser v ice, p lea se re gis te r as a
D yso n app lian ce ow ner. The re are t hre e way s to do t his:
• On line a t www . dy s on .co.uk /regi st er (U K ) or www .d ys on .ie/r egis ter (ROI).
• Telep hon e th e Dy son H elp line o n 08 0 02980298 ( UK ) or 014 757109 (R O I ).
• Co mple te t he en clos ed f orm a nd po st i t to us.
Th is will c onf irm o wne rs hip of yo ur D yso n app lian ce in t he eve nt of a n insu ranc e
los s, an d ena ble u s to con tac t yo u if necessary.
LI MIT ED 5 YEAR GU AR ANTEE
TE R M S AN D CO ND IT IO NS O F TH E DYSO N 5 YE AR LIMITED GUAR ANTEE.
W H AT IS CO VERED
• Th e rep air or r epl ace men t of yo ur Dy so n mac hine (a t Dy son’s disc ret ion) if i t is
fo und to b e de fe ct ive du e to fa ult y ma te rial s, wor kma nsh ip or f unc tio n wit hin
5 ye ars o f purc has e or de live r y (if any p ar t is n o lon ger a vail able o r out o f
ma nuf ac ture D y son w ill rep lac e it wi th a f unc tio nal r epl ace men t par t).
• Wh ere t his m achi ne is s old ou ts ide of t he E U, this wa rra nt y will o nly b e vali d if
th e app lian ce is us ed in t he co unt r y in whi ch it wa s sol d.
• Wh ere t his m achi ne is s old w ithi n the E U, this w arra nt y will o nly b e vali d (i) if
th e app lian ce is us ed in t he co unt r y in whi ch it wa s sol d or (ii ) if th e appl ianc e is
us ed in A us tria, B el gium, F ranc e, Ge rma ny , I rela nd, It aly, Ne the rlan ds, S pa in or
th e Unit ed K ing dom a nd th e sam e mod el as t his ap pli anc e is sol d at th e sam e
vol tag e rat ing in t he re leva nt country.
WH A T I S NOT CO VERED
D yso n doe s not g uara nte e th e rep air or r epl ace men t of a pro duc t wh ere a
de fe ct is t he re sul t of:
• Ac cid ent al dam ag e, faul ts c aus ed by n egli gen t use o r care, m isus e, ne gle ct,
car ele ss nes s or op era tio n or ha ndlin g of th e app lian ce wh ich is n ot in
ac cord anc e wit h the D y son O per atin g Ma nua l.
• Us e of th e appl ianc e fo r any thi ng ot her t han n orm al dom es tic
household purposes.
• Us e of pa rt s no t ass emb led o r ins tal led i n acc orda nce w ith t he in st ruc ti ons
of D ys on.
• Us e of pa rt s an d acc ess or ies w hich a re not g enu ine D ys on components.
• Fau lt y ins ta llat ion (ex cep t wh ere in st alle d by D yso n).
• Re pair s or al ter atio ns ca rri ed o ut by p ar tie s oth er th an D yso n or it s
author ised agents.
• Bl ocka ge s – ple ase r efe r to th e Dy son O pe rat ing M anu al for d et ails of h ow to
lo ok fo r and cl ear blockages.
• No rma l wea r and t ear (e. g. fus e, br ush b ar et c.).
• Use of this appli ance on rubble , ash, plaster .
• Re duc tio n in ba t ter y di sch arg e time d ue to b at te r y age o r use (w he re
applicable).
If y ou are in a ny do ubt as t o wha t is co vere d by yo ur gua rant ee, p lea se co nta ct
th e Dy son H elp line .
SU M M A RY OF COV E R
• Th e gua rant ee b eco me s ef fe ct ive a t the d ate o f purc has e (or th e dat e of de live r y
if th is is la te r).
• Y ou m us t prov ide p roof o f (bot h th e orig inal a nd any s ubs equ en t) deli ver y/
pur cha se be fo re any wo rk ca n be ca rri ed ou t on yo ur D yso n app lian ce. W ith ou t
thi s proo f, any wor k car rie d out w ill b e cha rge able . Kee p you r rec eipt o r
delivery no te.
• Al l wor k will b e car rie d out b y Dy son o r it s aut hor ised agents.
• An y par t s whi ch are r epl ace d by D yso n will b ec ome t he pro pe r ty o f Dy son .
• Th e rep air or r epl ace men t of yo ur Dy so n appl ianc e und er gu ara nte e will n ot
extend the period of guarantee.
• Th e gua rant ee p rovid es b ene fi ts w hich a re add itio nal t o and d o not a ff ec t yo ur
st at uto ry r igh ts as a consumer.
ABOUT Y OUR P R I VA C Y
• Y ou r inf orm ati on wil l be he ld by D ys on an d its a gen ts f or pro mot ion al,
marketing and ser vicing purposes.
• If y our p ers ona l det ails c han ge, if yo u cha nge y our min d ab out a ny of you r
ma rket ing p ref ere nce s or if yo u ha ve any qu eri es ab ou t how we u se yo ur
inf orm ati on, pl eas e con tac t th e Dy so n Hel plin e.
• For m ore in for ma tion o n how w e prot ec t you r pri vac y , pl ea se se e our p riv ac y
po lic y on th e Dy son website.