Bedienungsanleitung Epson StylusPhotoR340 (Seite 27 von 40) (Englisch)

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Troubleshooting 27

English

Troubleshooting

If you have a problem with your printer, check the

messages on the LCD panel screen.

Error Messages

You can diagnose and solve most problems by

checking the error messages on the LCD screen. If you

cannot solve the problems by checking the messages,

use the following table and try the recommended

solution.

Note:

The solutions are for the problems that happen when using this

product.

Print Quality Problems

You see banding (light lines) in your

printouts or copies.

■ Make sure that the printable side of the paper is

face up in the sheet feeder. Run the Head Cleaning

utility to clear any clogged ink nozzles.

& See “Cleaning the print head” on page 25

■ Run the Print Head Alignment utility.

& See “Aligning the print head” on page 25

■ Use up ink cartridges within six months after

opening their packages.

■ Check the LCD panel. If the ink low message is

displayed, replace the appropriate ink cartridge.

& See “Replacing Ink Cartridges” on page 23

■ Make sure that the Paper Type selected on the

LCD panel is appropriate for the type of media

loaded in the printer.

Your printout is faint or has gaps.

■ Make sure that the printable side of the paper is

face up in the sheet feeder.

■ When you set the Quality setting on the Print

Setting menu to High or Normal, set the

Bidirectional setting to Off. Bidirectional printing

decreases print quality.

■ Run the Head Cleaning utility to clear any clogged

ink nozzles.

& See “Cleaning the print head” on page 25

■ Run the Print Head Alignment utility.

& See “Aligning the print head” on page 25

■ Make sure that the Paper Type selected on the

LCD panel is appropriate for the type of media

loaded in the printer.

■ The ink cartridge may be old or low on ink.

& See “Replacing Ink Cartridges” on page 23

You see wrong or missing colors.

■ Run the Head Cleaning utility.

& See “Cleaning the print head” on page 25

Error Messages Solution

No memory card or disk

inserted, or it cannot be

recognized.

Make sure the memory card

or storage disk has been

inserted correctly. If so,

check to see if there is a

problem with the card or

disk and try again. Make

sure the card or disk

contains images.

Cannot recognize the memory

card or disk.

Make sure the memory card

or storage disk has been

inserted correctly. If so,

check to see if there is a

problem with the card or

disk and try again.

Cannot recognize the device. Make sure the memory card

has been inserted correctly.

If you connected a USB

device, make sure the disk

has been inserted correctly.

Printer error occurred. Please

see your manual.

Turn the printer off and then

back on. If the error

message still appears,

contact your dealer.

Service required. See your

manual for details.

Contact your dealer.

Cannot perform the print head

cleaning due to low ink level.

You need enough ink to

perform print head cleaning.

Replace the ink cartridge

that is low.

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