Bedienungsanleitung Epson SureColor SC-S40600 (Seite 99 von 124) (Englisch)

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Troubleshooting

You cannot print (because the

printer does not work)

The printer does not turn on.

Is the power cable plugged into the electrical

outlet or the printer?

Make sure the power cable is securely plugged into

the printer.

Is there any problem with the electrical

outlet?

Make sure your outlet works by connecting the power

cable for another electric product.

The printer is not communicating

with the computer.

Is the cable plugged in properly?

Make sure the printer's interface cable is securely

plugged into the correct terminal of the computer

and the printer. Also, make sure the cable is not

broken nor bent. If you have a spare cable, try

connecting with the spare cable.

Does the interface cable specification match

the specifications for the computer?

Make sure the interface cable specifications match

the specifications for the printer and the computer.

U “Specifications Table” on page 110

When using a USB hub, is it being used

correctly?

In the USB specification, daisy-chains of up to five USB

hubs are possible. However, we recommend that you

connect the printer to the first hub connected directly

to the computer. Depending on the hub you are

using, the operation of the printer may become

unstable. If this should occur, plug the USB cable

directly into your computer's USB port.

Is the USB hub recognized correctly?

Make sure the USB hub is recognized correctly on the

computer. If it has, disconnect the USB hub from the

computer and connect the computer directly to the

printer. Ask the USB hub manufacturer about USB hub

operation.

You cannot print under the network

environment.

Are the network settings correct?

Ask your network administrator for the network

settings.

Connect the printer directly to the computer

using a USB cable, and then try to print.

If you can print via USB, there are some problems on

the network environment. Ask your system

administrator, or refer to the manual for your network

system. If you cannot print via USB, see the

appropriate section in this User's Guide.

The printer has an error.

Confirm if errors have occurred in the printer

by checking the lights and messages on the

printer's control panel.

U “Control panel” on page 12

U “When a Message is Displayed” on page 96

The printer sounds like it is

printing, but nothing prints

The print head moves, but nothing

prints.

Confirm the printer operation.

Print a test pattern. Test patterns can be printed

without connecting the printer to a computer and

hence can be used to check printer function and

status. U “Printing nozzle check patterns” on

page 72

Refer to the following section for information on what

to do if the pattern does not print correctly.

Test pattern does not print correctly.

Perform head cleaning.

The nozzles may be clogged. Print a test pattern again

after performing head cleaning.

U “Head Cleaning” on page 73

SC-S60600 Series/SC-S40600 Series User's Guide

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Epson SureColor SC-S40600 Seite 99

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