ENVIRONMENTAL ASPECTS
IN THE CASE OF NEED FOR SERVICE
GB 23
WHAT TO DO IF…
GB 22
12.1 ENVIRONMENTAL ASPECTS
Do not simply throw packaging material away.
-- Please keep the box and the foam packaging! They can be reused in the case of the
need for service to protect the appliance during transport.
-- Deposit plastic bags made of polythene (PE) at a collection point for recycling.
Please inquire with your local authority about your local recycling centre.
Used coffee is ideally suited to composting.
12.2 IN THE CASE OF NEED FOR SERVICE
If repairs to the appliance become necessary, including the replacement of the mains lead,
please contact the ETNA customer service centre.
Under no circumstances should you send the appliance by post – risk of transport damage
that cannot be covered by the guarantee!
It is imperative that the original packing including foam parts is retained.
The guarantee is for 1 year from the date of purchase. the guarantee is restricted to
6 months if the appliance is used commercially. Commercial usage is deemed to be more
thant 3000 brewing cycles per year.
Depending on intensity of use, we advise you to submit the appliance to customer service
for additional inspection after approximately 1
1
/
2
years. A charge is made for this
inspection. Please contact the ETNA customer service centre on this issue.
It occasionally occurs that the appliance will not make coffee. People often then
think that the appliance is defective. However, this is not the case.
Before making coffee you may have accidentally turned the knob on the swivelling nozzle.
Once that button has been set to produce steam for approximately 5 seconds, the
appliance builds up pressure. In that case no coffee can be made. To allow coffee to be
made you have to release this pressure as follows:
-- Open the steam / hot water selector dial (the large dial above the swivelling nozzle).
-- Press button .
-- Wait until the appliance is no longer blowing out steam.
-- Close the steam / hot water selector dial.
The appliance is now ready for use.
Only call customer service if the above instructions do not work.
* The spent coffee container is stuck in the appliance.
-- Pull out the drip catcher together with the spent coffee drawer. Carefully remove the
spent coffee container from the appliance. Refit the drip catcher with the spent coffee
drawer, but without the spent coffee container and wait until the process is complete
and the indicator illuminates. Then insert the drip catcher with the spent coffee
container and spent coffee drawer. Switch the appliance off, wait briefly and switch the
appliance back on. This resets the appliance.
* Indicators flash alternately.
-- Appliance is too cold. Switch off and wait approx. 1 hour before switching on the
appliance again.
* The coffee is too weak.
-- See the tips at sections 3.2 and 3.3.
* The 4 green and the 4 red indicators are flashing alternately.
-- Switch off the appliance, unplug from the mains, plug into the mains again, and switch
on the appliance again. If this malfunction is no longer indicated, the appliance is again
ready for use.
-- If the malfunction is still present, please call customer service.
* The grinder is making loud noises.
-- Check the grinder for foreign bodies. If necessary, have the appliance checked by
customer service.
* The coffee grinder works, but no water flows through the appliance.
-- Switch off the appliance. Disconnect the plug from the wall socket. Wait 30 minutes.
Insert the plug in the wall socket again. Switch the appliance on again.
* The appliance is to be transported.
-- Keep the original packaging to provide protection during transport.
-- Protect the appliance from knocks.
-- In the case a risk of frost, drain the heater system by drawing off steam prior to
transport:
-- Switch off the appliance.
-- Place a container under the swivelling nozzle.
-- Turn the selector dial anticlockwise to the stop.
-- Switch on the appliance. All 4 indicators flash.
-- Press the button until only the indicator is still flashing. Steam comes out after
a short delay.
-- Wait until the steam stops automatically.
-- Turn the selector dial clockwise back to the 0-position.
-- Switch off the appliance.
-- Empty the bean container, water tank and drip catcher.
