Bedienungsanleitung Eufy RoboVac LR20 - T 2192 (Seite 18 von 57) (Englisch, Französisch, Spanisch)

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Voice Prompt Cause and Solution

Error 2: Wheel stuck

Wheel may be stuck or trapped. Clear any obstacles in the

surrounding area and check the wheel for any trapped dust.

Move the device to a new position and try again.

Error 3: Side brush

stuck Side brush may be stuck. Clean it and try again.

Error 4: Rolling brush

stuck. Remove and

clean the rolling brush.

Remove the rolling brush, roller joint, roller brush cover, and

suction inlet to clean it. Once cleaned, place the items back

into the device and try again.

Error 5: Device stuck

or trapped

Device is trapped. Clear any obstacles in the surrounding

area and try again.

Error 6: Device trapped

Device may be suspended in the air. Move it to a new

position close to the original position and try again. If the

device is still unable to start, clean the drop sensors and try

again.

Error 8: Low battery.

Shutting down.

Low battery. System will shut down. Charge the device and

try again.

Error 12: Right wall

sensor needs cleaning

After long-term use, there is dust or dirt on the sensor

which aects data collection and needs to be cleaned.

Error 13: Device tilted.

Please put the device

on a flat surface to

start

When the vacuum starts cleaning, it needs to start on an

even surface. If the device is not leveled, this error will be

reported. The machine needs to be placed on a ﬂat surface.

Error 14: Please insert

dust box and filter.

The dust absorbed by the machine needs to be sucked

into the dust box through the ﬁlter. If the dust box and the

ﬁlter screen are loose and have poor contact or fall o, the

machine will report this error. You can re-plug the dust box

and make sure that it is ﬁrmly inserted.

Voice Prompt Cause and Solution

Error 17: Virtual

Boundary detected.

Move device to a

different area

If the machine is in a No-Go Zone and the user tries to start

cleaning, this error will be reported. Device needs to be

moved out of the No-Go Zone to start cleaning.

Error 18: Laser cover

may be stuck

This error is reported when the radar shield is stuck and

cannot operate normally. The reason why the radar shield is

stuck can be checked and moved to a new location.

Error 19: Laser sensor

may be stuck

This error is reported if the radar cannot be rotated.

Check whether there is foreign matter under the lightning

protection cover and remove it.

Error 20: Laser sensor

may be blocked

This error will be reported if there are obstacles around the

radar that obstruct the data collected by the radar. You can

check whether there is any abnormal blocking of radar light

above the fuselage and remove it.

Error 22: The device is

being picked up. Please

put the machine back

near the starting place.

This error will be reported when the machine is picked up

and the wheel is suspended when the cleaning action is

performed. You can put the machine back near where it

was picked up, and then perform the cleaning (if it is not in

the area where it was picked up, the relocation will fail).

Error S1: Battery error

• Open the battery compartment and check whether the

battery is connected and restart the device.

• Battery temperature may be too high or low. Wait until

the battery falls to normal temperatures before use (0 °C

- 40 °C / 32 °F - 104 °F).

• If the issue persists, contact customer support for help.

Error S2: Wheel

module error

• Check whether the wheels are stuck or dust is trapped

inside before restarting the device.

• If the issue persists, contact customer support for help.

Error S3: Side brush

error

• Check whether the side brush is stuck in an unknown

object before restarting the device.

• If the issue persists, contact customer support for help.

Error S4: Suction fan

error

• Check whether the fan blades are stuck in an unknown

object before restarting the device.

• Clean the dust bin and filter before restarting the device.

• If the issue persists, contact customer support for help.

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