Bedienungsanleitung Eufy RoboVac X8 - T2262 (Seite 19 von 160) (Deutsch, Englisch, Holländisch, Französisch, Italienisch, Spanisch, Türkisch)

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Problems Solutions

You cannot control

RoboVac with Amazon

Alexa.

• Check if there are any Internet connection problems.

• Check whether you have installed the Amazon Alexa

app onto your smart device and enabled “EufyHome -

RoboVac” Skill in the Amazon Alexa app. For details, refer

to the “Smart Integrations” page in the EufyHome App.

• Make sure you have a EufyHome account and that it is

connected to RoboVac.

• Make sure you are using correct Alexa voice-commands.

You cannot control

RoboVac with the

Google Assistant.

• Check if there are any Internet connection problems.

• Check if you have installed the Google Home app onto

your smart device and initiated the “EufyHome” action

in the Google Home app. For details, refer to the “Smart

Integrations” page in the EufyHome App.

• Check if you are using the proper commands when

talking to the Google Assistant. When making your

request, first say the wake words “Ok Google”.

• Repeat your question. Speak clearly to the Google

Assistant.

Voice Alert

When RoboVac encounters a problem, the red indicator on RoboVac will flash and you

will hear the relevant voice prompts.

The voice prompts below are only for reference and may be changed slightly after

voice pack updates. Please follow the voice prompts you have heard to find the cause

and solution below.

Voice Prompt Cause and Solution

Error 1: Front bumper stuck

If the front bumper is stuck, gently push the bumper in

repeatedly to dislodge anything trapped inside. If there

is nothing there, try moving the device to a new area

and restart.

Error 2: Wheel stuck. Check

the wheel and move it to a

new position

Wheel may be stuck or trapped. Clear any obstacles

in the surrounding area and check the wheel for any

trapped dust. Move the device to a new position and

try again.

Error 3: Side brush stuck Side brush may be stuck. Please clean it and try again.

Voice Prompt Cause and Solution

Error 4: Rolling brush stuck.

Remove and clean the

rolling brush

Remove the rolling brush, roller joint, roller brush cover,

and suction inlet to clean it. Once cleaned, place the

items back into the device and try again.

Error 5: Device trapped.

Clear the surrounding area

Device is trapped. Clear any obstacles in the

surrounding area and try again.

Error 6: Device trapped.

Reposition the device near

the area where the problem

occurred

Device may be suspended in air. Move it to a new

position close to the original position and try again. If

the device is still unable to start, clean the edge sensor

and try again.

Error 7: Wheel suspended.

Please move the device to a

new position

Wheels may be suspended in air. Move the device to

a flat surface and a new position close to the original

position then try again.

Error 8: Low battery,

shutting down device.

Please charge your device

Low Battery; system will shut down. Charge the device

and try again.

Error 9: Magnetic Boundary

Strip detected. Move device

to a different area

Device is too close to a strong magnetic field or strip.

Move the device to a different area and try again.

Error 12: Right wall sensor

needs cleaning

Clean the right side wall sensor since it's covered in

dust.

Error 13: Device tilted.

Please put the device on a

flat surface to start

Device may be tilted. Put the device on a flat surface

and try again.

Error 14: Please insert dust

collector and filter.

Put the dust collector and filter back in and confirm

that they are in place. Then restart the device.

Error 17: Virtual Boundary

detected. Move device to a

different area

Device is too close to the virtual boundary. Move the

device to a new position and try again.

Error 18: Laser cover may

be stuck

Pressure sensor for laser cover is stuck. Move the

device to a new position and try again.

Error 19: Laser sensor may

be stuck

Laser ranging sensor is covered in dust. Clean it and

try again.

Error 20: Laser sensor may

be blocked

Laser sensor is blocked by:

• An empty environment

• Metal mirrors

• Or other multi-reflection devices

Remove any obstacles and move the device to a

different area.

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