Benefit duration
The warranty lasts for 24
months from the date of
purchase. (Proof of purchase
must be submitted.) During
the first 6 months, any
defects on the appliance will
be eliminated free of charge,
provided that the appliance is
accessible for repairs without
any special effort. In the
further 18 months, the
purchaser is obliged to prove
that the defect was already in
existence when the appliance
was delivered.
For industrial use (e.g. in
hotels or canteens) or for
community use by several
households, the warranty
lasts for 12 months from the
date of purchase. (Proof of
purchase must be submitted.)
During the first 6 months, any
defects on the appliance will
be eliminated free of charge,
provided that the appliance is
accessible for repairs without
any special effort. In the
further 6 months, the
purchaser is obliged to prove
that the defect was already in
existence when the appliance
was delivered.
If a claim is made on the
warranty, the warranty will
not be extended for either the
appliance or for newly
installed parts.
Extent of defect
rectification
We will rectify all defects on
the appliance that can be
proven to be attributed to
faulty workmanship or
material defects. Replaced
parts will become our
property.
The following are
excluded:
Normal wear and tear,
deliberate or negligent
damage, damage that was
caused by a failure to comply
with the user manual,
improper assembly and/or
installation or connection of
the appliance to the wrong
mains voltage, damage due
to chemical and/or electro
thermal effects or other
abnormal environmental
conditions, glass, varnish or
enamel damage, variations in
colour and defective light
bulbs. Likewise, defects on
the appliance are excluded if
they are to be attributed to
damage in transit. We do not
render any services if any
work has been performed on
the Exquisit appliance by
unauthorized persons or if
parts from a third party were
used without our specific
written permission. This
restriction shall not apply to
error-free work that was
performed by a qualified
professional within our
organization to adapt the
appliance to the technical
safety provisions of another
EU country.
