Area of application
Our warranty applies to
appliances that were
purchased in an EU country
and that are in operation in
the Federal Republic of
Germany or Austria.
For appliances that were
purchased in an EU country
and that were brought to a
different EU country, services
will be rendered in
accordance with the warranty
conditions that are customary
in that country in each case.
There is only an obligation to
perform under the warranty if
the appliance complies with
the technical provisions of the
country where the claim
under the warranty is being
asserted.
The following shall apply to
repair orders outside of the
warranty period:
If an appliance is repaired,
the repair bills will be due
immediately and must be paid
without any deduction.
If an appliance is checked
and/or a repair that was
started has not been
completed, lump sums will be
charged for travel expenses
and the work which has been
carried out. Advice from our
customer service centre is
free of charge.
