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NB:
Before calling for your breakdown engineer, we would recommend that
you do the following:
- Set the Programme selector to the
« »
position and remove the electrical
plug for at least 10 seconds.
- Reconnect the plug and restart a washing cycle.
If the fault displayed persists, call your breakdown engineer and remember
to tell him which indicator lights were lit.
Important:
Do not restart a washing cycle if the drum remains locked or if
you notice water around your machine of if you notice a burning sme.
AFTER-SALES SERVICE:
Possible maintenance on your washing machine should be undertaken by:
— either your dealer,
— or another qualied mechanic who is an authorized agent for the brand
appliances.
When making an appointment, state the complete reference of your
equipment (model, type and serial number). This information appears on
the manufacturers nameplate attached to the rear of the equipment.
• INCIDENTS THAT MAY OCCUR
• The cycle does not start
– You have not pressed the «
start/pause
» button.
– There is no power to the machine:
- Check that the plug is correctly in the socket
- Check the circuit breaker and the fuses.
– The water tap is closed
– The machine’s lid is not closed properly
A puddle of water forms around the machine
Warning:
First of all remove the plug and the fuse and shut off the water
supply tap.
While the machine is operating, the permanent level control prevents the
water from overowing. If, despite this, water comes out of your machine,
it may be that:
– The drain hook is wrongly positioned in the drain pipe.
– The water supply hose is not sealed tightly at the machine or tap end:
- Check that the seals are in place and the connections are tight.
• Heavy vibration during spin
All the transport materials have not been removed correctly from the
machine:
- Check that all the transport wedges have been removed (see
. «REMOVING THE TRANSPORT CLAMPS»).
– The oor is not level.
– Your machine is resting on its two «front» castors (depending on the
model):
- Reset your machine on its feet by pushing the castor engagement lever
. to the right.
• The washing is not spun or not spun enough
You have selected a programme with no spin, for example «drip-dry»
– The spin safety system has detected poor distribution of the washing in
the drum:
- Untangle the washing and programme a new spin.
• The machine does not drain
– You have programmed «Full drum stop»
– The pump lter is blocked:
- Clean it (see «CLEANING THE PUMP FILTER» for the relevant
procedure)
– The drain hose is kinked or squashed
• The lid does not open
The programme has not yet nished
The lid remains locked throughout the programme.
• The drum doors open very slowly
(On machines tted with gently opening doors)
– Your machine has not operated for a long time
– It is located in too cold a position.
– Detergent residue (powder) is blocking the hinges
- In all cases, everything returns to normal after the doors have opened
initially
Important :
As a general rule, whatever the anomaly detected, you should
stop the machine, unplug the power cable and shut off the water tap.
19
6 / INCIDENTS AND MEANING OF PARTICULAR LIGHTS FLASHING EN
• MESSAGES INDICATED BY THE VARIOUS
LIGHTS FLASHING
• Incidents indicated, which you can rectify yourself
In this section, we explain how you can rectify these incidents very
easily yourself.
Your machine automatically detects some operating incidents and indicates
these by particular options lights ashing.
Lights ashing Causes / Remedies
The water tap is closed. Check that the water
tap is open and then press the «
start/pause
»
button again to restart the cycle. This incident may
also be caused by the drain hose being poorly
connected (see the section «DRAINING AWAY
THE WASTE WATER»).
The pump lter is clogged. Clean the pump lter
(for how to do this, see the section «CLEANING
THE PUMP FILTER») and then press the «
start/
pause
» button again to restart the cycle.
Also check the drain hose’s position in the drain:
the connection must not be airtight (see the section
«DRAINING AWAY THE WASTE WATER»).
Lid not closed properly. Check that the lid is
closed and then press the «
start/pause
» button
again to restart the cycle.
Drum blocked. Check that a small item of laundry
(e.g. a handkerchief or a sock, etc.) has not
slipped down between the tub and the drum and
is stopping the drum from turning. To access the
bottom of the tub, please refer to the section
«CLEANING THE PUMP FILTER».
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