• After the delivery of the introductory
message the voice line will open so
that you can speak hands-free with the
emergency operator.
• When the line is connected, you must
be prepared to provide your name,
phone number and location
information immediately.
Note: While information is being provided
to the emergency operator you will hear the
following or similar message "Please stand
by while important information is being
delivered to the emergency operator." SYNC
will say “line open” or similar at the start of
hands-free communication.
Note: During an emergency assistance call,
an emergency priority screen will be
displayed in your vehicle which contains
vehicle GPS coordinates when available.
These coordinates match the information
provided to the emergency operator in the
introductory message.
Note: The emergency operator may also
receive information from the mobile network
such as mobile phone number, mobile
phone location and mobile phone carrier
name independent from SYNC emergency
assistance.
Emergency assistance may not work if:
• Your mobile phone or emergency
assistance hardware has been
damaged in a collision.
• Your vehicle's battery or the SYNC
system has no power.
• If your phone is thrown from your
vehicle during a collision.
• You do not have a valid and registered
SIM card with credit in your phone.
• You are in a European country or region
where the SYNC emergency assistance
call cannot be placed. See your
regional Ford website for details.
Important Information About the Ford
SYNC Emergency Assistance Feature
Emergency Assistance does not currently
call emergency services in the following
markets: Albania, Belarus, Bosnia and
Herzegovina, Macedonia, Netherlands,
Ukraine, Moldova and Russia.
See your regional Ford website for latest
details.
Emergency Assistance Privacy Notice
Once emergency assistance is set to on, it
may disclose to emergency services that
your vehicle has been in a collision
involving the deployment of an airbag or
activation of the fuel cut-off switch. This
feature has the capability to disclose your
location information to the emergency
operator or other details about your vehicle
or collision to provide the most appropriate
emergency services.
If you do not want to disclose this
information, do not turn the feature on.
USING SYNC® WITH YOUR
MEDIA PLAYER
You can access and play music from your
digital music player over your vehicle's
speaker system using the system's media
menu or voice commands. You can also
sort and play your music by specific
categories such as artists, albums, etc.
SYNC is capable of hosting nearly any
digital media player including: iPod®,
Zune™, Plays from device players, and
most USB drives. SYNC also supports
audio formats such as MP3, WMA, WAV
and ACC.
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SYNC
