Bedienungsanleitung Gaggenau BSP251101 (Seite 39 von 56) (Englisch)

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en Trouble shooting

Trouble shooting

Trouble shooti ng

Malfunctions often have simple explanations. Please

read the following notes before calling the after-sales

service.

mWarning – Risk of electric shock!

Incorrect repairs are dangerous. Repairs may only be

carried out and damaged power cables replaced by one

of our trained after-sales technicians. If the appliance is

defective, unplug the appliance from the mains or switch

off the circuit breaker in the fuse box. Contact the after-

sales service.

mWarning – Risk of injury!

The light emitted by LED lights is very dazzling, and can

damage the eyes (risk group 1). Do not look directly into

the switched on LED lights for longer than 100seconds.

LED lights

Defective LED lights must only be replaced by the

manufacturer, their customer service department or a

licensed technician (electrician).

Disruption Possible cause Solution

Appliance not working, no display Plug not inserted Connect the appliance to the electricity

mains

Power failure Check whether other kitchen appliances

are working

Fuse defective Check in the fuse box whether the fuse

for the appliance is in working order

Operating error Switch off the fuse for the appliance in

the fuse box and switch it on again after

about 60seconds

The appliance does not work, the dis-

play shows "Device locked. Descaling

required."

Build-up of limescale in the appliance Start the descaling programme

~ "Descaling programme"

on page 36

Despite descaling, "Please descale"

appears on the display

Build-up of limescale in the appliance,

wrong descaler used

Use the specified descaling tablets,

start the descaling programme

~ "Descaling programme"

on page 36

Appliance cannot be started Appliance door is not quite closed Close appliance door

The appliance does not work, the dis-

play shows "E182"

No water available in the appliance Take out the water tank and verify that

the suction pipe in the tank is straight,

not kinked. Please contact the after-

sales service if the error message per-

sists.

The appliance is not working and the

display does not respond. 0 appears

on the display

Childproof lock activated Deactivating the childproof lock

~ "Childproof lock" on page 22

Appliance switches off on its own Safety shut-off: the appliance has not

been operated for longer than 12hours

Confirm the message with ™, switch off

the appliance and set it again.

Appliance does not heat up, ° appears

in the display

Appliance is in demo mode Deactivate the demo mode in the basic

settings

The appliance cannot be started, the

display shows an error message

The water tank is empty Fill the water tank

The core temperature probe is inserted;

99 °C is displayed

Moisture on the core temperature probe

shaft or on the socket in the cooking

compartment

Move the core temperature probe shaft

in and out of the socket in the cooking

compartment several times

The core temperature probe is inserted

but the + symbol is not displayed

Moisture on the socket in the cooking

compartment

Move the core temperature probe shaft

in and out of the socket in the cooking

compartment several times

No steam visible in the oven Steam above 100°C is invisible This is normal

Powerful steam outlet at the top of the

door

The operating mode has been changed This is normal

A lot of steam escapes at the side of the

door

Door seal soiled or loose Clean the door seal and insert it in the

groove

Trouble shooting en

Power cut

Your appliance can bridge a power cut of a few

seconds. Operation continues.

If the power cut was for a longer period and the

appliance was in operation, a message appears in the

display. Operation is interrupted.

Set the function selector to 0, then the appliance can be

operated again as usual.

Demo mode

The ° symbol appears on the display when the

appliance is in demo mode. The appliance will not heat

up.

Briefly disconnect the appliance from the mains (switch

off the household fuse or the circuit breaker in the fuse

box). Then deactivate demo mode in the basic settings

within 3 minutes.

Humming noise when switching on The appliance has not been used for a

few days

Normal: Automatic rinsing during initial

use

A whistling noise occurs during heating Noises may occur during steam genera-

tion

This is normal

There is a "pop" noise during cooking Cold/warm effect with frozen food,

caused by the steam

This is normal

Steaming is not possible Build-up of limescale in the appliance.

Appliance must be descaled to avoid

damage to the appliance

Starting the descaling

program~ "Descaling programme"

on page 36

The appliance is not producing steam

properly

Limescale has formed in the appliance Start the descaling programme

The lighting is not working The lighting is defective Call the after-sales service

The used water tank cannot be removed The used water tank remains locked for

a short time after cooking has finished

Wait until it unlocks

Error message "Exxx" If an error message is displayed, turn the

function selector to 0; if the display goes

out, there was a non-recurring problem.

If the error occurs repeatedly or the dis-

play remains on, please contact the

after-sales service and inform them of

the error code.

Water drips out when you open the

appliance door

The collecting channel on the underside

of the door panel is full

Dry the collecting channel with a

sponge

Gaggenau BSP251101 Seite 39

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