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en After-sales service
4
After-sales service
After- sales service
Our after-sales service is there for you if your appliance
needs to be repaired. We will always find an appropriate
solution, also in order to avoid after-sales personnel
having to make unnecessary visits.
E number and FD number
When calling us, please give the full product number (E
no.) and the production number (FD no.) so that we can
provide you with the correct advice. The rating plate
bearing these numbers can be found when you open the
appliance door.
To save time, you can make a note of the number of your
appliance and the telephone number of the after-sales
service in the space below, should it be required.
Please note that a visit from an after-sales service
engineer is not free of charge, even during the warranty
period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Trust the expertise of the manufacturer, and rest
assured that the repair will be carried out by trained
service technicians using original spare parts for your
domestic appliance.
J
Tables and tips
Tables and tips
Notes
The cooking times specified are intended as a
guide. The actual cooking time depends on the
quality and temperature of the food before cooking,
as well as its weight and thickness.
The figures listed refer to average quantities of food
for four people. If you wish to cook a larger quantity
of food, you should allow for extra cooking time.
Use the cookware specified. If you use other
cookware, the cooking times may be longer or
shorter.
If you have not made a particular dish before, use
the shortest time specified to start with. You can
extend the cooking time if necessary.
Open the door of the preheated oven for a short
time only and quickly place your food inside the
appliance.
When using only one cooking container, place it in
the appliance on the second level from the bottom.
When steaming, defrosting, dough proving and
reheating, you can use up to three shelf levels at a
time (shelf levels 1, 2and 3). This will not cause
flavour to transfer. This allows fish, vegetables and
desserts to be prepared at the same time. However,
the specified cooking times may need to be
extended for large quantities of food.
If you are only baking on one level, use level 2. If
you are baking on two levels at the same time, use
levels 1and 3.
Do not allow the food to come into contact with the
cooking compartment or the back panel of the oven.
The combi-steam oven door must be able to shut
properly. Keep the seal surfaces clean at all times.
Do not place too many items close together on wire
racks or in containers. This is to ensure an optimal
steam circulation.
When cooking very cold foods and when cooking at
high temperatures, the cooking container may
deform. This deformation does not impair its
performance. When the cooking container cools
down again, it returns to its original shape.
If you wish to cook food using steam and the
appliance has been heated to over 100 °C (for
example because it has just been used for baking),
allow the appliance to cool down before steaming
your food. Otherwise, the high temperature will
cause your food to dry out.
E no. FD no.
After-sales service O
GB 03448928988
Calls charged at local or mobile rate.
IE 014502655
0.03€ per minute at peak.
Off peak 0.0088€ per minute.
AU 1300368339
NZ 094770492
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7\SH
41
Tables and tips en
Vegetables
Vegetables are prepared better in steam than in
boiling water: The taste, colour, and consistency
are retained better. Virtually none of the water-
soluble vitamins and nutrients are washed out.
Since the combi-steam oven works without pressure
at just 100°C, the preparation is much gentler than
in a pressure cooker, for example.
All details refer to 1kg washed vegetables.
For steaming vegetables, use the perforated
cooking insert; insert it in the second level from the
bottom. Slide the unperforated cooking insert
underneath it. Use the vegetable broth as the basis
for a sauce or a vegetable stock.
Blanching takes 8–10minutes in the pre-heated
appliance. If the vegetables or fruit will not be
served immediately, chill in ice water to prevent
continued cooking due to residual heat.
When steaming at temperatures up to 100°C, no
preheating is necessary. Place the food in the cold
cooking compartment and then switch on the
appliance.
Food Cooking
container
Tempera-
ture in °C
Humid-
ity in %
Cooking
time
in mins
Comments
Artichokes, large Perforated 100 100 60–65
Artichokes, small Perforated 100 100 45–50
Cauliflower, whole Perforated 100 100 25–30
Cauliflower, in florets Perforated 100 100 15–25
Beans, green Perforated 100 100 35–50
Broccoli, in florets (in
accordance with EN 60350-
1)
Perforated 90–100 100 20–25 Recipe tip: Serve with almonds that have
been roasted in butter.
Chicory Perforated 100 100 25–30
Peas, fresh Unperforated 100 100 25–30 Cover with water
Fennel, sliced Perforated 100 100 20–25
Vegetable terrine Perforated/
wire rack
90 100 50–60 In a terrine mould
Peas, frozen (in accordance
with EN 60350-1) (3kg)
Perforated 100 100 35–45
Carrots, in 0.5 cm slices Perforated 100 100 20–25
Potatoes, peeled and quar-
tered
Perforated 100 100 30–35
Kohlrabi, sliced Perforated 100 100 25–35
Leeks, sliced Perforated 100 100 20–30
Leeks, whole Perforated 100 100 35–45
Peppers, stuffed Unperforated 180–200 80/100 20–25 Preheat. If stuffing with meat, sear the meat
beforehand.
Unpeeled boiled potatoes
(approx. 50 g/piece)
Perforated 100 100 30–35
Unpeeled boiled potatoes
(approx. 100 g/piece)
Perforated 100 100 35–40
Brussels sprouts Perforated 100 100 25–30
Beetroot, sliced Perforated 100 100 65–75
Asparagus, green Perforated 100 100 15–20
Asparagus, white Perforated 100 100 20–35
Spinach Perforated 100 100 8–12 Then sweat in a pan with onions and garlic.
Sweet potatoes, sliced Perforated 100 100 15–20
Peeling tomatoes Perforated 100 100 3–4 Preheat. Cut the tomatoes, and rinse with
ice-cold water after steaming.
Courgettes, sliced Perforated 100 100 15–20
Mangetout Perforated 100 100 10–15
41

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