Bedienungsanleitung Gaggenau CX482101 (Seite 53 von 56) (Englisch)

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en Frequently Asked Questions (FAQ)

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Cleaning

How do I clean the hob?

You can achieve the best results by using special glass-ceramic cleaning products. Do not use any harsh or abrasive

cleaning products, dishwater detergent (concentrated) or scouring pads.

For more information on cleaning and caring for your hob, see the section entitled ~ "Cleaning".

Home network

Why will the hob not connect to the home network after the WPS button has been pressed on the router?

Once the "Connect automatically" option has been selected, press the WPS button on the router within the next

two minutes.

If this time has already elapsed, repeat the connection procedure. If the problems persist, restore the appliance to

factory settings; see section ~ "Basic settings".

Why is my mobile device not logging into the Home Connect network?

Use the SSID "HomeConnect" and password "HomeConnect" to connect.

Make sure that you have entered all the characters correctly and that you have used upper and lower case in the rel-

evant places.

Trouble shooting en

Trouble shooting

Trouble shooti ng

If a problem or fault occurs in the appliance,

instructions, alerts, warnings or fault messages will be

shown on the display.

Warnings and fault messages

Warnings are displayed if an internal fault has occurred

that will compromise use of the hob.

Follow the instructions on the display and touch the

G symbol to return to the main screen.

Fault messages are displayed if an internal fault or

malfunction has occurred that makes it impossible to

use the hob.

Disconnect the appliance from the mains power supply

and then wait for a few seconds before reconnecting it.

If the message appears again, contact our technical

after-sales service.

Please quote the fault code when you call the technical

after-sales service.

Notes

– The top line of the display lights up red.

– A fault code is displayed with some fault messages

(e.g. [E0513])

– If a fault occurs, the appliance does not switch to

standby mode.

– For more information, see the section entitled

~ "Frequently Asked Questions (FAQ)".

Tips

Problem Solution

The hob will not switch on. Use other electrical appliances to check whether a short circuit has

occurred in the power supply.

Make sure that the appliance has been connected as shown in the cir-

cuit diagram.

If the fault cannot be rectified, inform the technical after-sales service.

The touchscreen display is not responding or has fro-

zen.The touchscreen display is not responding or has

frozen.

The control panel is damp or there is something on it. Dry the control

panel or remove the object.

The cooking zone's power level cannot be increased. The hob's total power output has been limited. Change the total power

under "Maximum power consumption" in the basic settings.

If a very large item of cookware is being used, this may have an effect on

the maximum power level for that half of the hob. Set down the cookware

again.

An audible signal sounds if there is something on the

touchscreen display.

Remove the object and reset the hob.

Do not place hot cookware on the control panel.

The hob responds in an unusual manner or cannot be

operated properly.

Switch the appliance off using the main fuse or the circuit breaker in the

fuse box. Wait a few seconds before reconnecting the appliance.

The electronics have overheated and have switched off

the affected cooking zone.

Wait until the electronics have cooled down sufficiently. When the fault

code on the display goes out, you can resume cooking.

The electronics have overheated and all the cooking

zones have been switched off.

There is hot cookware near the control panel. To pro-

tect the electronics, the cooking zone has been

switched off.

Remove the cookware that is causing the problem. Wait a few seconds.

When the fault code on the display disappears, you can resume cook-

ing.

The cooking zone has overheated and has been

switched off to protect the work surface.

Wait until the electronics have cooled down sufficiently before switching

the cooking zone on again.

The transfer settings function cannot be activated. The "active" item of cookware has been removed from its position and a

pot or pan of a different size has been put in its place. Test with the same

item of cookware.

Acknowledge the fault code by touching any of the buttons. You can

cook as usual without using the transfer settings function. Inform the

technical after-sales service.

The hob has been operating continuously for an

extended period.

The automatic safety cut-out function has been activated. See section

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