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6. TROUBLESHOOTING
DANGER! Risk of injury!
Cut injury when the product starts accidentally.
v Wait for the cutting filament to stop and disconnect the
product from the mains before you troubleshoot the product.
To replace the filament cassette [ Fig. T1 / T2 / T3 ]:
DANGER! Risk of injury!
Risk of injury from metal cutting parts!
v Do not use metal cutting parts or replacement parts and
accessories not approved by GARDENA.
v Only use original GARDENA Filament Cassettes.
If the wear rib
l
is no longer visible, the cassette cover
a
must be
replaced. Contact the GARDENA Service.
You can order the Replacement Filament Cassettes from your GARDENA
dealer or directly from the GARDENA Customer Service.
GARDENA Filament Cassette for Trimmers Art. 5307
1. Push in cassette cover
a
on the two locking clips
s
at the same time
and remove it.
2. Remove the filament cassette
d
.
3. Remove all possible dirt of the filament cassette holder
f
.
4. Pull approx. 15 cm of the cutting filament
i
out of the new filament
cassette
d
through the hole in the plastic ring
g
.
5. Put the cutting filament
i
through the metal sleeve
h
.
6. Put the cutting filament
i
around the guide pin
j
.
7. Put the filament cassette
d
into the filament cassette holder
f
.
8. Attach the cassette cover
a
on the filament cassette holder
f
until
both locking clips audibly engage.
Make sure that the cutting filament is not squeezed.
If the cassette cover
a
cannot be attached, turn the filament cassette
d
back and forth, until the filament cassette
d
is completely in the filament
cassette holder
f
.
An additional filament cassette
d
can be attached to the thread spool
carrier
k
on the trimmer.
v Push the filament cassette
d
onto the filament cassette carrier
k
until
it engages.
Problem Possible Cause Remedy
Trimmer does not cut Cutting filament is worn or too
short.
v Extend the cutting filament
(see 3. OPERATION
To extend the cutting filament
(Tip mechanism)
).
Filament cassette is empty. v Replace the filament
cassette.
Cutting filament is pulled into
the cassette or welded.
v Pull the cutting filament out of
the filament cassette.
Cutting filament cannot be
extended or is used quickly
Cutting filament became too
dry and brittle (e. g. during the
winter).
v Put the filament cassette in
water for approx. 10 hours.
Cutting filament frequently
touched hard objects.
v Prevent the cutting filament
from touching hard objects.
Trimmer does not start Engine is blocked. v Remove the obstacle.
Start again.
Trimmer can no longer be
stopped
Start lever is stuck. v Disconnect the trimmer
from the mains and loosen
the start lever.
NOTE: For any other malfunctions please contact the GARDENA service depart-
ment. Repairs must only be done by GARDENA service departments or specialist
dealers approved by GARDENA.
7. TECHNICAL DATA
Trimmer
Unit Value
(Art. 9870)
Value
(Art. 9872)
Value
(Art. 9874)
Rated Power W 450 550 650
Mains voltage V (AC) 230 230 230
Mains frequency Hz 50 50 50
Cutting width cm 25 28 28
Trimmer
Unit Value
(Art. 9870)
Value
(Art. 9872)
Value
(Art. 9874)
Rpm of filament cassette R/min. 11800 11500 11500
Cutting filament supply m 6 6 6
Cutting filament feed Tip mechanism Tip mechanism Tip mechanism
Weight kg 2.6 2.8 3.0
Sound pressure level L
pA
1)
Uncertainty k
pA
dB (A)
80
2.5
82
2.5
83
2.5
Sound power level L
WA
2)
:
measured/guaranteed
Uncertainty k
WA
dB (A)
94 / 95
1
95 / 96
1
95 / 96
1
Hand/arm vibration a
vhw
1)
Uncertainty k
vhw
m/s
2
< 2.5
1.5
3.2
1.5
2.5
1.5
Measuring process complying with:
1)
EN 50636-2-91
2)
RL 2000/14/EC
NOTE: The stated vibration emission value has been measured according to
a standardized test procedure and can be used for comparison of one electric
power tool with another. It can also be used for preliminary evaluation of expo-
sure. The vibration emission value can vary during actual use of the electric power tool.
8. ACCESSORIES
GARDENA Filament Cassette
for trimmers
As replacement for consumed filament cassettes. Art. 5307
GARDENA Replacement
Cassette Cover
Available via the GARDENA Service.
GARDENA Wheel set
for trimmer (only for
Art. 9872 / 9874)
For easy cutting of lawn edges. Art. 9880
9. SERVICE / WARRANTY
Service:
Please contact the address on the back page.
Warranty statement:
In the event of a warranty claim, no charge is levied to you for the services
provided.
GARDENA Manufacturing GmbH grants a warranty for all original
GARDENA new products for two years from the date of original pur-
chasefrom the retailer, provided that the devices have been for private
use only. This manufacturer’s warranty does not apply to products
acquired second hand.
This warranty includes all significant defects of the product that can be
proved to be material or manufacturing faults.
This warranty is fulfilled by supplying a fully functional replacement product
or by repairing the faulty product sent to us free of charge; we reserve
the right to choose between these options. This service is subject to the
following provisions:
The product has been used for its intended purpose as per the recom-
mendations in the operating instructions.
Neither the purchaser nor a third party has attempted to open or repair
the product.
Only Original GARDENA replacement parts and wear parts have been
used for operation.
Presentation of the receipt
Normal wear and tear of parts and components (such as blades, blade
fixing parts, turbines, light bulbs, V-belts / toothed belts, impellers, air
filters, spark plugs), visual changes, wear parts and consumables are
excluded from the warranty.
This manufacturer’s warranty is limited to replacement and repair of
products in accordance with the abovementioned conditions. The manu-
facturer’s warranty does not constitute an entitlement to lodge other
claims against us as a manufacturer, such as for damages. This manu-
facturer’s warranty does not, of course, affect statutory and contractual
warranty claims against the dealer / retailer.
The manufacturer’s warranty is governed by the law of the Federal
Republic of Germany.
In case of a warranty claim, please return the faulty product, together with
a copy of the receipt and a description of the fault, with postage paid to
the service address.
Consumables:
The filament cassette and the cassette cover are consumables and are not
included in the warranty.
9870-20.960.03.indd 10 11.10.19 08:53
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