Installation & Setup
Installation Overview
Installation of Nest Hello consists of the basic steps listed below. They are explained in more detail below and
on the pages that follow. The first step, confirm compatibility, is listed here but explained in detail previously in
this guide.
1. Confirm compatibility.
2. Test the existing doorbell.
3. Turn off power to the doorbell.
4. Add Nest Hello to the Nest App.
5. Wire the Nest Chime connector to the doorbell chime.
6. Replace the existing doorbell with Nest Hello.
7. Allow the Nest Hello to update.
8. Test Nest Hello.
9. Help your customer pair the Nest Thermostat with the Nest App.
10. Connect Nest Hello to Google Home.
Installation Process
1. Confirm compatibility.
See page 3 for details.
2. Test the existing doorbell.
Press the existing doorbell to check that the indoor chime rings and that the existing wired system is
intact.
3. Turn off power to the doorbell.
Locate the electrical panel and identify the breaker that controls the circuit on which the doorbell is
wired. This is to protect yourself and the device. If you can’t determine the circuit, turn off the main
circuit breaker after getting permission from your customer. Confirm the power is off by attempting to
activate the existing doorbell.
4. Add Nest Hello to the Nest App
As a Nest Pro, make it a part of your process to prepare your customer in advance of your visit. Ask
them to have two things in place prior to your arrival - the password to their Wi-Fi network and the Nest
App on a device (the App will prompt them to set up their account). If your customer has another Nest
product in their home, they will likely already have a Nest account established. In settings, select “Add
Product” and follow the on-screen prompts. The following are the steps for adding Nest Hello to the
Nest App.
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