Bedienungsanleitung Haas-Sohn COMPACT-PELLET 310 (Seite 27 von 40) (Englisch)

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12. Faults, Causes, Remedy

You can remedy simple operational faults yourself with the following troubleshooting advice. For

further information, contact your specialist retailer.

Caution! All devices are equipped with a multitude of safety installations. Should a fault occur this will be

brought to your attention on the display.

In the event of a fault, do not pull the power plug so that the internal safety functions are always

able to run their course. Pull the power plug only before working on the cold device.

12.1 Fault messages on the display

1. STB triggered, check burner (Fault number 1)

Cause:

• STB was triggered due to overheating

• Or fuse ( F4 ) on the central unit is defective

Remedy:

¾ Replace fuse ( F 4 )

¾ If the STB was triggered, it is imperative to

contact the service technician

2. Starting phase set temperature exhaust gas not

reached (Error 2) Check burner

Cause:

• The transition temperature from the starting

phase to heating mode was not reached.

Remedy:

¾ Check pellet supply (see Instruction 7.2)

¾ Check if the down pipe between burner and

screw is unobstructed

¾ Contact service technician

3. Disconnection material correction (3) Check

burner

Cause:

• The automatic fuel reduction triggered a safety

shutdown

Remedy:

Contact service technician

4. Disconnection excess air (4) Check burner

Cause:

Safety shutdown, triggered through excessive air in the

combustion.

Remedy:

Contact service technician

5. Burner dirty - clean burner ( Error 25 )

Cause: The airflow measured during the burner test,

which is carried out prior to the starting phase,

was insufficient

This can be caused by the following:

• Burner is dirty

• Airflow sensor is dirty

• Intake filter dirty

• Vapour extraction hood in the vicinity and in

operation

• Room too tight - required combustion air is

unable to flow into the room

• Leaks on the pellet oven (door, seals )

• Backpressure in chimney

Remedy:

¾ Clean burner, intake filter and airflow sensor

¾ Check to see if a vapour extraction hood is in

the vicinity and switched on

¾ Ensure the supply of required combustion air,

e.g. slightly open the window

¾ Check chimney is not obstructed

¾ Contact service technician

6. Disconnection exhaust temperature heating

mode (5)

Cause:

• Exhaust temperature starts dropping severely

for an extended period despite maximum

heating output

This can be caused by the following:

• No pellets available

• The screw fails to turn, is jammed, the screw

motor is defective or the down pipe is

obstructed

• The required combustion air cannot be

supplied to the oven, e.g. a vapour extraction

hood in the vicinity of the place of installation is

switched on.

• Airflow sensor dirty or defective

• Burner dirty

• Intake filter dirty

• Room too tight - required combustion air is

unable to flow into the room

• Leaks on the pellet oven ( door, seals )

• Flame temperature sensor defective

• Exhaust temperature sensor defective

Remedy:

¾ Check pellet supply

¾ Check if the down pipe between pellet

tank and burner is unobstructed.

¾ Clean burner, intake filter and airflow

sensor

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Haas-Sohn COMPACT-PELLET 310 Seite 27

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