Trouble Shooting
My TV does not display the picture
on my laptop / PC when connected.
Most PC's and laptops when connected with a VGA Plug (the
blue 15 pin plug on your PC or laptop) require you to press
some buttons on your key board to get a picture on a TV or
other external display. This is usually the F7 (Dell) or F4 (HP /
Samsung) or F5 (Toshiba). On laptops, you have to press the
“Fn” key at the same time as the “F” key.
I have connected my PC/Laptop to
the TV and get a picture but no
sound. Why ?
The VGA cable only carries the video or picture information.
You need to connect a separate cable connected to the
earphone socket (3.5mm jack) on you PC/Laptop to the 3.5m
(PC Audio IN) socket on your TV. You will need to select “PC”
using the Source button on your remote.
Alternatively connect your PC/Laptop using a HDMI cable if
you PC/Laptop has a HDMI connector. HDMI is both audio and
video.
The picture is not auto resizing
when changing channels.
Check that the TV picture Aspect Ratio is set to 'Auto' on all
inputs ATV, DTV, SCART, HDMI 1, 2 etc.
To set the aspect ratio, (Auto, 4:3 or 16:9). Press Source button
start at ATV and repeat the sequence below for all input
sources ATV, DTV, SCART, HDMI 1 and 2 as each input source is
controlled separately.
Press TV Menu button
Press Right Arrow to access Picture sub menu
Press Down Arrow to select Aspect Ratio
Select Auto
Press Exit
Repeat for all input sources.
I have just plugged in a DVD player
or another item into my TV and it
doesn't work.
This is applicable to any item of equipment plugged to the TV
1. Turn both TV & DVD player off (plugs out of the wall socket,
not standby).
2. Turn off any equipment connected to the SCART socket.
3. Disconnect the SCART plug from the TV.
4. Plug in and turn TV on
5. Plug in and turn DVD player on
6. Select HDMI from Source Menu
7. Press play on DVD player and check movie plays ok
NOTE: The SCART socket has priority over HDMI and it is
important that the equipment connected to the SCART socket
on the TV is switched OFF (not in standby).
Please follow this information. If the advice works and the
DVD player works, the TV is OK it is just a bit confused.
Probably HDMI plugs have been removed and plugged back in
when the TV is switched on.
Never remove or plug in HDMI cables or any digital equipment
with the equipment switched on.
Always switch off all equipment when unplugging or
connecting any digital equipment.
Trouble Shooting
EN-32
