Troubleshooting tools
The section describes the tools that can help you solve problems with your device.
Device pages and reports
This section describes the pages and reports that help you diagnose and solve problems with the
device.
Demo page
To print the Demo page, complete the following steps.
1 On the device control panel, press M
ENU
until the Reports menu appears, and then press E
NTER
.
2 Use the < or the > button until Demo Page appears, and then press E
NTER
.
Configuration page
The Configuration page lists the current settings and properties of the device. You can print a
Configuration page from the device or HP Toolbox. To print the Configuration page from the device,
complete the following steps.
1 On the device control panel, press M
ENU
.
2 Use the < or the > button to select Reports, and then press E
NTER
.
3 Use the < or the > button to select Config report, and then press E
NTER
.
Supplies Status page
The Supplies Status page lists the remaining life of the HP print cartridges and the HP imaging
drums. It also lists the estimated pages remaining, number of pages printed, and other supplies
information. You can print a Supplies Status page from the device or HP Toolbox. To print from the
device, complete the following steps.
1 On the control-panel menu, press M
ENU
.
2 Use the < or the > button to select Reports, and then press E
NTER
.
3 Use the < or the > button to select Supplies Status, and then press E
NTER
.
Usage page
The Usage page displays usage statistics, such as the number of copies made from the flatbed
scanner or the automatic document feeder, the number of faxes sent or received (HP Color LaserJet
2830/2840 all-in-one models only), the number of pages printed, or the number of pages jammed in
the scanner engine.
You can print a Usage page from the device or HP Toolbox. To print a Usage page from the device,
complete the following steps.
1 On the device control panel, press M
ENU
.
2 Use the < or the > button to select Reports, and then press E
NTER
.
3 Use the < or the > button to select Usage page, and then press E
NTER
.
306 Chapter 6 Troubleshooting ENWW
