Improve print quality ............................................................................................................. 101
Check the paper type setting (Windows) .................................................................. 101
Check the paper type setting (Mac OS X) ................................................................. 101
Check toner cartridge status ................................................................................... 102
Print the supplies status page (LCD control panel) ....................................... 102
Print the supplies status page (touchscreen control panel) ............................ 102
Check the supplies status ......................................................................... 102
Print a cleaning page ............................................................................................ 103
Print a cleaning page (LCD control panel) ................................................. 103
Print a cleaning page (touchscreen control panel) ....................................... 103
Perform additional print quality troubleshooting ........................................................ 104
Print the print quality page (LCD control panel) .......................................... 104
Print the print quality page (touchscreen control panel) ................................ 104
Interpret the print quality page ................................................................. 104
Inspect the toner cartridge for damage .................................................................... 105
Check the paper and printing environment ............................................................... 106
Use paper that meets HP specifications ..................................................... 106
Check the product environment ................................................................ 106
Check print job settings .......................................................................................... 106
Check the EconoMode setting .................................................................. 106
Adjust color settings in the printer driver .................................................... 107
Change the color theme for a print job ...................................... 107
Change the color options ......................................................... 107
Use the printer driver that best meets your printing needs ........................................... 108
The product does not print or it prints slowly ............................................................................ 110
The product does not print ...................................................................................... 110
The product prints slowly ........................................................................................ 111
Solve walk-up USB printing problems ...................................................................................... 112
The USB Flash Drive menu does not open when you insert the USB accessory ............... 112
The file does not print from the USB storage accessory ............................................... 112
The file that you want to print is not listed in the USB Flash Drive menu ........................ 113
Solve direct connection problems ........................................................................................... 114
Solve wired network problems ............................................................................................... 115
Poor physical connection ....................................................................................... 115
The computer is using the incorrect IP address for the product ..................................... 115
The computer is unable to communicate with the product ........................................... 116
The product is using incorrect link and duplex settings for the network ......................... 116
New software programs might be causing compatibility problems .............................. 116
The computer or workstation might be set up incorrectly ............................................. 116
The product is disabled, or other network settings are incorrect ................................... 116
Solve wireless network problems ............................................................................................ 117
viii ENWW
