View or change network settings ............................................................................. 145
Manually configure IPv4 TCP/IP parameters from the control panel ............................. 145
Rename the product on a network ........................................................................... 146
Link speed and duplex settings ................................................................................ 147
HP Device Toolbox (Windows) .............................................................................................. 148
HP Utility for Mac OS X ........................................................................................................ 150
Open HP Utility ..................................................................................................... 150
HP Utility features .................................................................................................. 150
Use HP Web Jetadmin software ............................................................................................. 151
Economy settings ................................................................................................................. 152
Print with EconoMode ............................................................................................ 152
Set the Sleep Delay ............................................................................................... 152
Set the Auto Power Down delay .............................................................................. 152
Product security features ........................................................................................................ 154
Lock the product .................................................................................................... 154
Set or change the product password ........................................................................ 154
Upgrade the firmware .......................................................................................................... 155
Manually upgrade the firmware .............................................................................. 155
Set the product to automatically upgrade the firmware ............................................... 155
9 Solve problems ............................................................................................................. 157
Solve problems checklist ....................................................................................................... 158
Step 1: Make sure that the product is set up correctly ................................................ 158
Step 2: Check the cabling or wireless connection ...................................................... 158
Step 3: Check the control panel for error messages ................................................... 159
Step 4: Check the paper ........................................................................................ 159
Step 5: Check the software ..................................................................................... 159
Step 6: Test print functionality ................................................................................. 159
Step 7: Test copy functionality ................................................................................ 160
Step 8: Test the fax functionality .............................................................................. 160
Step 9: Check the toner cartridge ............................................................................ 160
Step 10: Try sending a print job from a computer ..................................................... 160
Step 11: Verify that the product is on the network ..................................................... 160
Restore the factory-set defaults ............................................................................................... 161
Control panel help system ..................................................................................................... 162
Paper feeds incorrectly or becomes jammed ............................................................................ 163
The product does not pick up paper ........................................................................ 163
The product picks up multiple sheets of paper ........................................................... 163
The document feeder jams, skews, or picks up multiple sheets of paper ....................... 164
Prevent paper jams from the paper trays .................................................................. 164
Clear jams .......................................................................................................................... 165
viii ENWW
