Bedienungsanleitung HP Pre 3 (Seite 205 von 234) (Englisch)

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Chapter 14 : Troubleshooting 205

Web

I can't access a web page

• Make sure you have a data connection. See I don’t know if I have a

data connection for details. If you do not have a data connection, see

the topic that matches your situation:

• I can’t make a data connection over my wireless service provider’s

network

• I can't make a Wi-Fi connection from my home network

• I can't make a Wi-Fi connection from a public or corporate

network

• Clear the cache in Web Preferences. Open Web and open the

application menu. Tap Preferences and then tap Clear Cache. This

ensures that pages are viewed directly from the Internet and not from a

saved copy of the page on the smartphone. Then close Web and

reopen it.

• To confirm you have an Internet connection, try to view a web page

you've loaded before.

• After confirming your Internet connection, try to view the page again. If

it comes up blank, tap .

• Some websites redirect simple web addresses given to the public to

actual web addresses that are more complex (for example, if you enter

the address www.hpwebos.com/support, it may actually go to the web

address http://www.hpwebos.com/us/support). If the Web app can't

follow the redirect, enter the web address in a desktop browser and

read the actual web address in the address bar. Then enter the actual

address in Web at the top of the screen.

• If a website appears static or is missing content, look for a Skip button,

a link to a mobile version of the site or a link to a basic HTML version of

the site that your smartphone can render properly.

• If you’re still having trouble, the page may contain elements that are

not supported by the browser, such as Shockwave, Silverlight, VBScript,

WML script and other plug-ins.

An image or map is too small on my screen

Do either of the following:

• To switch to landscape mode to see more of the image, turn the

smartphone on its side.

• To zoom in on the image, pinch out or double-tap the image.

A secure site refuses to permit a transaction

Some websites don't support certain browsers for transactions. Contact

the site's webmaster to make sure the site allows transactions using your

smartphone's web browser.

Calendar and Contacts

I haven't entered any contacts or calendar events on my

smartphone, but when I open those apps, I see entries

The entries you see displayed in Calendar or Contacts have been

downloaded to your smartphone from one of your online accounts such

as Google or Exchange. In the Accounts application, as well as in Email,

Calendar or Contacts, you can set up a relationship to wirelessly sync

data with one of these accounts. When you do so, you specify the apps

that should download data from that account. So, for example, you could

set up your Google account in Email, and choose whether to also

download contacts and calendar events. If you choose to download

Google calendar info, your smartphone's calendar automatically displays

events entered in your Google calendar—even though you haven't

opened the app yet.

You can remove an online account from an application so that that app

no longer syncs with that account (see Use the Accounts application to

edit or delete an online account, Delete an online account from Contacts,

Delete an online account from Calendar or Delete an email account).

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