Message Cause Action
Connectivity prob-
lem
Problem with the Automower® Connect
module.
Restart the product.
If the problem remains, the message
requires action by authorized service
technician.
Outside work area
The boundary wire connections to the
charging station are crossed.
Make sure that the boundary wire is
connected correctly. Refer to
To exam-
ine where to put the boundary wire on
page 17
.
The boundary wire is too close to the
edge of the work area.
Make sure that the boundary wire has
been laid according to the instructions.
Refer to
To install the boundary wire on
page 23
.
The work area slopes too much by the
boundary loop.
The boundary wire is laid in the wrong
direction around an island.
Disturbances from metal objects (fen-
ces, reinforcement steel) or buried ca-
bles close by.
Move the boundary wire and/or make
more islands in the work area to in-
crease the signal strength.
The product finds it hard to distinguish
the signal from another product installa-
tion close by.
Put the product in the charging station
and generate a new loop signal. Refer
to
To create a New loop signal on page
31
.
Limited cutting
height
The cutting height adjustment cannot
move.
Examine the cutting height adjustment
and remove grass and other unwanted
material. If the problem remains, the
message requires action by authorized
service technician.
Unexpected cut-
ting height
Cutting height
problem, drive
Cutting height
blocked
Cutting height
problem
No power in charg-
ing station
Wrong or faulty power supply unit. Examine the power supply. If it is nec-
essary, replace the power supply.
Power failure. Find and rectify the cause of the power
failure.
No contact between the contact plates
and the charging plates.
Make sure that the charging plates and
the contact plates are connected.
Cutting system im-
balance
Too few or too many blades. Examine the blades on the blade disc.
46 - Troubleshooting 1427 - 002 - 20.12.2019
