Message Cause Action
Cutting deck not in correct
position
The cutting deck is not attached correct-
ly.
Make sure that the cutting deck is at-
tached correctly and that the lever is in
the correct position. If the problem stays,
speak to your authorized service center.
The cutting deck is in service position. Make sure that the cutting deck is in cut
position. If the problem stays, speak to
your authorized service center.
Destination not reachable
There is no transport path between the
charging station and the work area or
maintenance point.
Make a transport path between the
charging station and the work area or
maintenance point.
The transport path is blocked and the
product cannot go to the work area,
charging station or maintenance point.
Make sure that the transport path is not
blocked, or delete the transport path and
make a new transport path.
Too many waypoints
There are too many waypoints in the cur-
rent work area.
Make a new the work area, stay-out
zone and transport path and use less
waypoints. Divide the current work area
into more work areas.
Cutting disc major imbalance
The product senses vibrations in the
blade disc.
Make sure that the blades and screws
are not damaged or worn. Make sure that
all blades are correctly attached. Make
sure that there is only one blade attached
on each position in the blade disc.
Too high battery current
Too high internal current
The product has stopped because it has
operated on too high or thick grass or in
a too steep slope.
Put the product on a level surface with
short grass and start the product. If the
problem stays, speak to your authorized
service center.
High charging power loss
The contact between the charging plates
on the cutting deck and the contact
plates on the charging station is not
good.
Polish the charging plates on the cutting
deck and the contact plates on the charg-
ing station.
Temporary electronic or firmware prob-
lem in the product.
Start the product. If the problem stays,
speak to your authorized service center.
High internal temperature
The product has operated in too high
temperature, too high or thick grass, or
in too steep slopes.
Put the product in an area with protection
from the sun and wait. Put the product on
a level surface with short grass and start
the product. If the problem stays, speak
to your authorized service center.
High temperature in cutting
motor, right/center/left
Battery problem
The battery is defect. Replace the battery, speak to your au-
thorized service center.
Multiple reference stations
There is more than one reference station
near the work area. This can cause inter-
ference for the product from a different
reference station.
Speak to your approved servicing dealer
if the same problem occurs frequently.
Invalid firmware configuration
The firmware in the product is not upda-
ted.
Put the product in the charging station
and update the firmware. If the problem
stays, speak to your dealer.
42 - Troubleshooting 1691 - 006 - 09.01.2023
