If folder files are not missing and internal filenames are not modified, please check whether the soware is correctly
installed. You can also try to solve the problem by install the Stitcher again.
7.3.3 No reaction aer turning on
Generally it is due to improper installation, and it is recommended to install it again.
7.3.4 Poor stitching, ghost image, stitching joint
Video stitching problems:
Please check whether it is the problem of objects that are near the camera. If the distance is too close, it’s normal; if
not, check whether objects with stitching problems are not obvious enough; if not, please select appropriate
reference frames for stitching.
Photo stitching problems:
Please check whether it is the problem of objects that are near the camera. If the distance is too close, like less than
1m, it’s normal; if not, check whether objects with stitching problems are not obvious enough.
7.3.5 Cannot use hardware for decoding
Check whether your computer hardware configuration meets standards or check whether graphics drives are properly
installed. You may try to update graphics drivers.
7.3.6 Low optical flow stitching speed
Optical flow stitching is a frame-by-frame stitching. Its speed depends on computer performance. You are recommended
to check computer configuration.
7.4 Other common problems
7.4.1 Firmware Upgrade and Rollback Tutorial
How to upgrade firmware with booting?
1. Please make sure that battery is not lower than 30% and is connected to power adapter. The camera may be
booted by pressing "POWER" key under the power-o state.
2. Insert SD card that has the latest version of firmware into the camera.
