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English 21
Remove the rollers and check if an object has be-
come stuck in the rollers.
Check that the rollers are screwed in as far as they
will go onto the roller holder.
Check if dirt has accumulated in the hair filters in the
floor head and remove any dirt present.
Check that the hair filters are fitted correctly. For
this, remove the hair filters and then fit then back in
place.
The hair filters are blocking the rollers. The rollers are
not being sufficiently moistened.
Press the ON/OFF switch.
The device switches off.
Press the unlocking button for the hair filters inwards
and remove the hair filters.
Press the ON/OFF switch.
The device switches on.
Moisten the rollers.
a Hold the Boost function button pressed.
b Move the device back and forth until the rollers
are sufficiently moistened.
Note
If the rollers are not sufficiently moistened, remove the
rollers, moisten them under the tap and reinsert them.
Fit the hair filters.
The display lights up repeatedly from top to bottom
The device is in the 2-minute rinsing process for clean-
ing the floor head
Wait for about 2 minutes, then rinsing is finished and
the display no longer lights up (see Chapter Floor
head cleaning by means of rinsing process).
The display indicator "Fill fresh water tank" lights
up although the fresh water tank is filled.
The sensor of the fresh water tank holder is dirty.
Remove the fresh water tank and clean the sensor
of the fresh water tank holder, e.g. with a cotton
swab.
Illustration AH
The water in the tank is too soft.
Do not use distilled water for cleaning.
The device cannot be switched on
The battery is discharged.
Charge the battery.
The charging cable is still plugged into the device.
Unplug the charging cable, operation is not possible
while the charging cable is plugged in.
The device rattles loudly when switched on
The rollers are not being sufficiently moistened.
Moisten the rollers.
a Hold the Boost function button pressed.
b Move the device back and forth until the rollers
are sufficiently moistened.
Note
If the rollers are not sufficiently moistened, remove the
rollers, moisten them under the tap and reinsert them.
The rollers have deformed.
Only store the device on the parking station and not
on the floor, as the rollers may deform due to the
contact pressure.
The device does not absorb dirt
There is no water in the fresh water tank. The "MIN"
(blue) indicator lights up and an acoustic signal sounds.
Refill the fresh water tank with water.
The fresh water tank is not sitting properly in the device.
Insert the fresh water tank so that it is firmly seated
in the device.
The waste water tank is missing or not sitting properly in
the device.
Insert the waste water tank in the device so that it
audibly latches into place.
Check whether the lid of the waste water tank is cor-
rectly fitted (filler tab must be placed in the recess
provided).
The hair filters are missing or are not sitting correctly in
the device.
Fit the hair filters correctly in the device.
The rollers are missing or not sitting properly in the de-
vice.
Fit the rollers or twist the rollers as far as they will go
onto the roller holder.
The rollers are dirty or worn out.
Clean the rollers or replace if necessary.
The rollers are too dry
The rollers are not being sufficiently moistened.
Moisten the rollers.
a Hold the Boost function button pressed.
b Move the device back and forth until the rollers
are sufficiently moistened.
Note
If the rollers are not sufficiently moistened, remove the
rollers, moisten them under the tap and reinsert them.
The fresh water filter is dirty.
Clean the fresh water filter.
a Remove the fresh water tank and take out the
fresh water filter.
Illustration AH
b Clean the fresh water filter under running water.
c Reinsert the fresh water filter.
Poor cleaning result
Rollers were not washed before initial use.
Wash the rollers in a washing machine at 60°C.
The rollers are dirty.
Clean the rollers.
The rollers are not being sufficiently moistened.
Moisten the rollers.
a Hold the Boost function button pressed.
b Move the device back and forth until the rollers
are sufficiently moistened.
Incorrect detergent or incorrect dosage.
Use only KÄRCHER detergent and be sure to use
the correct dosage.
Foreign detergents are present on the floor.
Thoroughly remove all detergent residues from the
rollers using water.
Clean the floor several times using the device and
clean rollers, without using detergent.
This removes all detergent residues from the floor.
The water absorption is not optimal
The hair filters are not sitting correctly in the device.
Fit the hair filters correctly in the device.
The rollers are worn out.
Replace the rollers.
The device is losing waste water
The waste water tank is full.
Empty the waste water tank immediately.
The waste water tank is not sitting properly in the de-
vice.
Insert the waste water tank in the device so that it
audibly latches into place. The waste water tank
must sit tightly in the device.
The hair filters are not sitting correctly in the device.
Check that the hair filters are fitted correctly.
The waste water tank is damaged.
Contact the authorised Customer Service.
21

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