9
What to do if… Possible causes Solutions
The dispenser does
not dispense ice
when the lever is
pressed.
This is normal when the freezer door is
open, or if the ice bucket is not installed
correctly.
Close the freezer door and/or check that
the ice bucket is installed correctly.
The "Child Safety" or "Ice/water dispenser
lock" function may have been enabled.
Disable the function (see the Quick Start
Guide).
Ice cubes may be stuck because the ice
dispenser has not been used for some
time: The dispenser may not have been
used for extended periods, causing the ice
cubes to stick together.
Change the ice selection from "ice cubes"
to "crushed ice" or vice versa (in some
models only), so as to remove any ice
blocks. If the dispenser continues not to
dispense ice, wait for two minutes and
then repeat this operation.
Shake the ice bucket to separate the cubes
and increase the holding capacity. It is
advisable to throw away the old ice and
make new ice.
The ice dispenser lever may have been
pressed for too long.
Wait about 3 minutes for the dispenser
motor to reset
The dispenser does
not dispense water
when the lever is
pressed.
During the first delivery, there will be a
delay of 15 to 20 seconds due to the
system needing to fill with water.
Wait for the time required for the system
to fill.
The "Child Safety" or "Ice/water dispenser
lock" function may have been enabled.
Disable the function (see the Quick Start
Guide).
The water filter may be clogged or
installed incorrectly.
Refer to the filter installation instructions
to ensure that the filter was installed
correctly and is not clogged. If installation
or clogging is not a problem, call qualified
personnel.
There is
condensation in the
ice and water
dispenser area.
The dispenser anti-condensation device
may have been disabled (depending on the
model)
Reactivate the function by pressing the
anti-condensation switch in the ice/water
dispenser area (marked with an arrow in
the figure), depending on the model.
There is
condensation on
the door.
The door anti-condensation function may
have been disabled (depending on the
model)
Reactivate the function by pressing the
anti-condensation switch in
the ice/water dispenser area
(marked with an arrow in
the figure), depending on
the model.
The automatic ice
maker
Since the appliance is equipped with an
automatic ice-maker, you may hear a
humming sound (coming from the water
valve), water trickling and the sound of ice
falling into the bucket.
Disable the automatic ice maker if you do
not need it (see the Quick Start Guide),
depending on the model.
