Bedienungsanleitung Krups XN411T Prodigio and Milk (Seite 26 von 170) (Deutsch, Englisch, Holländisch, Französisch, Italienisch, Portugiesisch, Spanisch, Polnisch)

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Troubleshooting

Videos are available on the App and on www.nespresso.com - Go to section «services».

Pairing has not succeeded. - Check that the Bluetooth

on the smartphone or tablet is activated.

- Check the compatibility of your smartphone or tablet with the machine

(see page 3).

- Ensure the smartphone or tablet is placed next to the machine during the

pairing

- Make sure to not turn ON any microwave close to the machine during

pairing.

If you want to unpair your machine,

via the app:

- Go on the App «Name», click on «Machine status»,then click on «Unpair

this machine».

- Click on «unpair this device» to confirm the unpairing.

- Note: In case of a unpairing, all the setups and specifications will be lost and

the machine will be reset to factory settings.

If you want to unpair your machine,

via the machine:

- Press simultaneously Ristretto and Espresso buttons and remove the plug

from the mains.

- Note: this action will deactivate the Bluetooth

function from the machine.

If you want to reactivate the Bluetooth

on your machine, via the machine:

- Please reset to factory settings. See paragraph on «Reset to Factory

Settings».

No light on the coffee buttons. - Machine turns OFF automatically. See paragraph on «Energy Saving

Concept».

- Check the mains: plug, voltage, fuse.

No coffee, no water, unusual coffee flow. - Check if the water tank is correctly positioned, if empty, fill with potable

water.

- Descale it if necessary.

Coffee is not hot enough. - Preheat cup. - Descale the machine if necessary.

The slider does not close completely or

the machine doesn't start brewing.

- Empty the capsule container. - Check that no capsule is blocked inside the machine.

(Note: do not put the finger inside the machine)

Leakage (water under the machine). - Empty drip tray if full. - If problem persists, call the Nespresso Club.

Maintenance light is ON. - Empty the used capsule container and check no capsules are blocked.

- Check the water tank. If empty, fill with potable water and brew a coffee.

- If problem persists, call the Nespresso Club.

Nespresso light is ON. - It means your capsules stock is empty. You can order capsules via the App

or Nespresso website.

3 coffee buttons flash quickly. - To exit the descaling mode, press and hold the 3 buttons for 6 seconds

until the confirmation with a beep.

- If problem persists, call the Nespresso Club, or check the App for more

information.

Water or coffee flow does not stop even

when pushing a coffee button.

- Gently move the slider towards the back of the machine to stop the flow.

No coffee flow, water goes directly into

the drip tray (despite inserted capsule).

- Pull the slider to ensure it is closed. - If problem persists, call the Nespresso Club.

Machine turns to OFF mode. - To save energy the machine will turn to OFF mode after 9 minutes of

non-use.

- See paragraph on «Energy Saving Concept».

- Press one of the coffee buttons to turn to "ON-mode" or open the slider.

UM_NESPRESSO_PRODIGIO_MILK_KRUPS.indb 26 05.12.16 16:49

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Krups XN411T Prodigio and Milk Seite 26

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