Bedienungsanleitung Lexmark C520 (Seite 91 von 145) (Englisch)

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Solving print quality problems

Troubleshooting

Solving print quality problems

Many print quality problems can be solved by replacing a supply or maintenance item that is approaching the end of its

intended life. Check the operator panel for a message about a printer consumable. See Determining the status of

supplies for information about other ways to identify consumables that need to be replaced.

Job takes longer than

expected to print.

The job is too complex. Reduce the complexity of the print job by eliminating the number

and size of fonts, the number and complexity of images, and the

number of pages in the job.

Page Protect is set to On. Set Page Protect to Off from the Setup Menu in Settings.

1 Press .

2 Press until Settings appears, and then press .

3 Press until Setup Menu appears, and then press .

4 Press until Print Recovery appears, and then press

5 Press until Page Protect appears, and then press

6 Press until Off appears, and then press .

Job prints from the wrong

tray or on the wrong

media.

The operator panel menu

settings do not match the

media loaded in the tray.

Make sure the Paper Size and Paper Type specified on the

operator panel and in the printer driver are correct for the job

being printed.

Incorrect characters print. An incompatible parallel

cable is in use.

If using a parallel interface, make sure to use an IEEE 1284-

compliant parallel cable. Lexmark part number 1329605 (10 ft)

or 1427498 (20 ft) for the standard parallel port are

recommended.

The printer is in Hex Trace

mode.

If Ready Hex appears on the display, exit Hex Trace mode;

otherwise, the job will not print. Turn the printer off and back on

to exit Hex Trace mode.

Tray linking does not

work.

Tray linking is not

configured properly.

To configure the linked trays:

Make sure the Tray x Size value in the Paper X Size menu item

in the Paper Menu is the same for all linked trays.

Make sure the Tray x Type value in the Paper X Type menu item

in the Paper Menu is the same for all linked trays.

Note: Select the paper source and the size first, and then the

screen for Paper Type is shown.

Large jobs do not collate. Collate is not set to On. Set Collation to On in the Finishing Menu in Settings or

through the printer driver.

The standard bin media

stop is not set to the

correct position for the

media size.

Set the media stop in the standard bin to the correct position.

See Using the media stop for more information.

The job is too complex. Reduce the complexity of the print job by eliminating the number

and size of fonts, the number and complexity of images, and the

number of pages in the job.

The printer does not have

enough memory.

Add printer memory or an optional hard disk.

See the Setup sheet for information on adding an optional

memory card and Installing an optional hard disk for adding

an optional hard disk.

Unexpected page breaks

occur.

The job has timed out. Set the Print Timeout menu item to a higher value from the

Timeouts menu item in the Setup Menu in Settings.

Symptom Cause Solution

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Lexmark C520 Seite 91

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