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17-ALARMS
ALARM ALERTS
In the event an operating anomaly occurs the stove starts switching o due to the alarm and informs the user of the type of
fault that has taken place via a 3 digit code which stays displayed on the rear emergency panel.
The alarm is indicated permanently by the relative 3 digit code, by a ashing red LED that lights up on the emergency panel and an
intermittent sound signal for the rst 10 minutes of the alarm. Read the instructions in the following 2 paragraphs to cancel the alarm
status and restore the normal operating mode of the stove.
The following table describes the possible alarms indicated by the stove, associated to the respective code that appears on the emergency
panel and helpful tips to solve the problem.
MESSAGE ON DISPLAY TYPE OF PROBLEM SOLUTION
A01
The re does not ignite Check the level of pellets in the tank.
Check that the brazier rests correctly in its seat and has no
visible deposits of unburned pellets.
A02
The ame is goes out unexpectedly Check the level of pellets in the tank.
Check that the brazier rests correctly in its seat and has no
visible deposits of unburned pellets.
A03
The temperature of the pellet hopper
exceeds the required safety threshold.
The structure overheats due to reduced
heat dissipation.
The structure is too hot because the product has been
used for too long at the maximum power or there is
poor ventilation. When the product is suciently cold,
press button B on the control panel or OFF on the remote
control to cancel alarm A03. Once the alarm is cancelled,
the product can be switched on normally.
A04
The temperature of the exhaust smoke has
exceeded certain preset safety limits.
The stove switches o automatically. Let the stove cool
down for a few minutes and then switch it on again.
Check the smoke expulsion and verify the type of pellet
used according to the instructions found in Chap. 2 of this
manual.
A05
Chimney ue clogged - wind - door open. Check the smoke duct and make sure the door is closed.
The smoke extractor fails to guarantee
sucient primary air, required for correct
combustion.
Draught diculties or brazier clogged.
Check whether the brazier is clogged and clean it, if
necessary.
Check and if necessary clean the smoke duct and air inlet.
A08
Abnormal operation of smoke fan Check cleanliness of the fumes fan compartment and
check if dirt is blocking it. If this is not enough, the smoke
fan is faulty. Contact an authorised service centre to have
it replaced.
A09
The smoke probe is faulty and does not
detect the exhaust smoke temperature
properly.
Contact an authorised service centre to have the
component replaced.
A11
Pellet supply fault Contact an authorised service centre to have the
component replaced.
