Why register your warranty?
We at Melle rwa re pride o urs e lve s on brin gin g premi um quali ty appli ance s to mark et, and as a c ommi tment t o thi s
leve l of quali ty we offe r a 2 year w arranty (1 Year Retail + 1 Year Extende d) on all of o ur product s. We of ten hear
that o ur cust omers los e their receip t s an d can therefore no long er cl aim if they have a probl em. T o tak e advantage
of the 1 Year Exten d ed W arranty y ou will need to register you r w arranty online within the firs t year of p urchas e in
order to mak e a valid cla im. Now you can r egiste r yo ur product, u plo a d you r warranty o nline, neve r have to worr y
about losing yo ur receip t ag ain and enjoy the b enefi t of yo ur 2 year warranty .
Added Benefits
In addit io n to pro viding you wi th an o nline profile of yo ur r egiste r ed
products we will a lso prov ide a h ost of val ue a dde d benefits :
• Incentives an d Co mpeti tio n s for r egiste r ed us er s
• N ew recipes or ideas for you r products
• N ew product develop ment s – be the firs t to get the lates t appli ances
• S pec i al off ers on promo tiona l items
How to Register your Online Warranty?
STEP1
DESKTOP/
LAPTOP
SMART
PHONE/
TABLET
FAX
STEP2 Pick a registration method:
ONLINE WARRANTY REGISTRATION
Notes:
1. The online w arranty system is a s afe s tor a ge facili ty for you r
receip t .
2. Y ou will b e re quired to register on the M ell erware website.
Y ou will rece i ve a u s ername and password once r egiste re d.
This will give yo u acce ss to your profil e .
3. From yo ur profile yo u will be abl e to load product s that y o u
have p urchase d. In ord er to successfu ll y register yo ur w arrant y
you will need to eithe r scan and upload, or fax through you r
receip t t o us .
4. All in st ructio ns on how to lo a d your product s are availa ble
inside you r profile.
5. Pl ease no te that you mus t check that you r receip t has bee n
uplo a de d correctly. Cr eative Hou se wa res canno t be hel d
respon sible for faxes or files not recei ved .
6. For a ssistance with regis t ratio n pleas e email : mark eti ng@
chws a.co .za
NB: Y our 1 year extend ed warranty is on ly valid if you r
product is registere d o nline withi n the first year after purchasing
yo ur M ell erw a re product. F ail ure to r egiste r yo ur product on-li n e
withi n the first year will ren d er the extended w arranty a s void .
• F ax the following to 021 931 4058
• First Name and S u rname
• C ontact tel e p h one and fa x num b er .
• Product Mode l numb e r and T y pe .
• T raceabili ty Cod e (fo un d on a la be l
on the prod uct)
• A clear and l egible c op y
of yo u r receipt.
• Scan the Q R code a bove or visit
www.melle rwa re.co.za
• Clic k on the “Registration” li n k
and login u sin g yo ur us er
name and p assword.
• Clic k on “Re gister yo ur product s
and uploa d receipt s” and follo w
the easy i n s t ructio n s.
• Scan or take a p h o t o and
uploa d yo ur receipt.
• O pen yo u r inter net browser and visit
www.melle rwa re.co.za
• Clic k on the “Registration” li n k and
login u sin g yo u r us er name
and p assword.
• Clic k on “Re gister yo ur product s
and uploa d receipt s” and follow th e
easy i n s t ructio n s.
• Scan an d uploa d yo ur receipt
If you haven’t do ne so already, simply v isit www.melle rware.co.za , clic k on th e
“Product R egis t ratio n ” li n k and follow the ea sy i ns tructions. Y ou will rece ive a use r -
name and password once r egistere d. This will give you access to yo ur us er profil e .
Cape T own
20 T ekst i e l St reet, P arow, Cape Town, 7493,
South Africa • P . O. Box 6156 P arow Ea st, 7501 ,
South Africa T e l: +27 21 931 8117
Fax: +27 21 931 4058
Durban
T el: +27 31 303 3465
Fax: +27 31 303 8259
Johannesburg
Unit 25 & 26 San Cro y Offi ce P a r k
Die Agora Roa d, Cro ydon, 1619
T el : +27 11 392 5652
F ax : +27 11 392 1694
National Service Centre: 086 111 5006
e-mail: help@chwsa.co.za
www.creativehousewares.co.za
243 Percy Osborn Road Morningside,
Durban, South Africa
Dear customer ,
Thank you for choosing to purchase a Mellerware brand product. Thanks to its technology, design
and operation and the fact that it exceeds the strictest quality standards, a fully satisfactory use and
long product life can be assured.
1. Parts description
1.1. Lid (Pull up)
1.2. ON/OFF Switch
1.3. Handle
1.4. Spout (with built in filter)
1.5. Body
1.6. Power indicator light
1.7. Kettle base (with cord storage)
2. Safety advice and warnings!
Read these instructions carefully before switching on the appliance and keep them for future
reference. Failure to follow and observe these instr uctions could lead to an accident. Clean all the
par ts of the product that will be in contact with food, as indicated in the cleaning section, before use.
2.1. Use or working environment:
2.1.1. Keep the working area clean and well lit. Cluttered and dark areas invite accidents.
2.1.2. Use the appliance in a well ventilated area.
2.1.3. Do not place the appliance on hot sur faces, such as cooking plates, gas burners, ovens or
similar items.
2.1.4. Keep children and bystanders away when using this appliance.
2.1.5. Place the appliance on a horizontal, flat, stable sur face suitable for with standing high
temperatures and away from other heat sources and contact with water .
2.1.6. Keep the appliance away from flammable material such as textiles, cur tains, cardboard or
paper , etc.
2.1.7. Do not place flammable material near the appliance.
2.1.8. Do not use the appliance in association with a programmer , timer or other device that
automatically switches it on.
2.1.9. Do not use the appliance if the cable or plug is damaged.
2.1.10. Ensure that the voltage indicated on the rating label matches the mains power supply voltage
before plugging in the appliance.
2.1.11. Connect the appliance to the mains power supply with an ear th socket with standing a
minimum of 10 amperes.
2.1.12. The appliance’s plug must fit into the mains power supply socket properly . Do not alter the
plug.
2.1.13. If using a multi plug check ratings carefully as the current used by several appliances could
easily exceed the rating of the multi plug.
2.1.14. If any of the appliance casings breaks, immediately disconnect the appliance from the mains
power supply to prevent the possibility of an electric shock.
2.1.15. Do not use the appliance if it has fallen on the floor or if there are visible signs of damage.
2.1.16. Do not force the power cord. Never use the power cord to lift up, car ry or unplug the
appliance.
2.1.17. Do not wrap the power cord around the appliance.
2.1.18. Do not clip or crease the power cord.
2.1.19. Do not allow the power cord to hang or to come into contact with the hot sur faces of the
appliance.
2.1.20. Check the state of the power cord. Damaged or tangled cables increase the risk of electric
shock.
2.1.21. The appliance is not suitable for outdooruse.
2.1.22. Power cord should be regularly examined for signs of damage, and if the cord is damaged,
the appliance must not be used.
2.1.23. Do not touch the plug with wet hands.
2.2. Personal safety
2.2.1. Caution: Do not leave the appliance unattended during use as there is a risk of an accident.
2.2.2. Do not touch the heated par ts of the appliance,as it may cause serious burns.
2.2.3. This appliance is only for domestic use, not for industrial or professional use. It is not intended
to be used by guests in hospitality environments such as bed and breakfast, hotels, motels, and other
types of commercial environments, even in farm houses, areas of the kitchen staff in shops, offices
and other work environments.
2.2.4. This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been given
supervision or instr uction concerning use of the appliance by a person responsible for their safety.
2.2.5. This appliance is not a toy . Children should be supervised to ensure that they do not play
with the appliance.
2.3. Use and care:
2.3.1. Fully unroll the appliance’s power cable before each use.
2.3.2. Do not use the appliance if the par ts or accessories are not properly fitted.
2.3.3. Do not use the appliance when empty .
2.3.4. Do not turn the appliance over while it is in use or connected to the mains power supply .
2.3.5. Unplug the appliance from the mains power supply when not in use and before under taking
any cleaning task.
2.3.6. This appliance should be stored out of reach of children.
2.3.7. Do not store the appliance if it is still hot.
2.3.8. Never leave the appliance unattended when in use and keep out of the reach of children.
2.3.9. If, for some reason, the appliance were to catch fire, disconnect the appliance from the
mains power supply and DO NOT USE WA TER TO PUT THE FIRE OUT .
2.4. Service:
2.4.1. Make sure that the appliance is serviced only by suitably qualified technician, and that only
original spare par ts or accessories are used to replace existing par ts/accessories.
2.4.2. If the power cord is damaged, then manufacturer or its service agent or a similarly
qualified person must replace it in order to avoid a hazard.
2.4.3. Any misuse or failure to follow the instructions for use renders the guarantee and the
manufacturer’s liability null and void.
3. Instructions for use
3.1. Before use:
3.1.1. Remove the appliance’s protective film (if
applicable).
3.1.2. Before using the product for the first time,
clean the par ts that will come into contact with water in the manner described in the cleaning section.
3.2. Use and care:
3.2.1. Open the lid of the kettle; fill with tap water to the desired level(bearing the MIN and MAX
marks inside the kettle in mind). In hard water areas, using purified or filtered water is recommended
to reduce the amount of scale build up in the kettle. (Note: Y ou may also fill through the spout, but be
careful not to over fill).
3.2.2. Close the lid until it clips. Place the kettle on the base and plug into the mains.
3.2.3. T o switch on the kettle, press the On/Off switch to position 1. (CAUTION: Do not place
excessive
pressure on the switch). When the water has boiled the kettle will automatically switch off.
However , you can stop the kettle at any time by pressing the On/Off switch to position 0.
3.2.4. Pour slowly and carefully . If you wish to re-boil, please allow a minute for the kettle to cool
down.
3.2.5. Warning: If the kettle has just boiled it will be full of steam that will escape if the lid is opened.
3.2.6. IMPORT ANT: Do not open the lid when steam is coming out of the spout. Before pouring
or filling always remember to disconnect from the electricity .
3.2.7. Note: If the kettle is switched on when empty or with insufficient water , then the kettle will
switch off automatically to protect against dry boiling. Wait ±15minutes until the heating element
cools down, refill with tap water and use as normal. This protection function is not designed for
regular use, as it will shor ten the life of the element. If the kettle is over filled, boiling water may be
ejected. The kettle is only to be used with the stand provided (cordless models only). The appliance
must not be immersed in
liquid during cleaning. If the supply cord is damaged the manufacturer or its service agent or a
similarly qualified person must replace it in order to avoid a hazard.
4. Cleaning and Maintenance
4.1. DESCALING: Always ensure that the kettle is disconnected from the mains before descaling.
Scaling or furring is a common problem in hard water areas.
4.2. Fill the kettle to MAX position and boil the water . Remove the kettle from the power socket
and the base unit and place it in an empty sink or bowl.
4.3. Add 50 grams of Citric Acid (available from chemists) or other descaling products (available at
supermarkets) to the water or as directed.
4.4. Leave it to stand for approximately 5 minutes or until the effervescence subsides, and then
empty the water . Rinse thoroughly , and wipe.
5. Anomalies and repair
5.1. T ake the appliance to an authorized suppor t center if product is damaged or other problems
arise.
5.2. If the connection to the mains has been damaged, it must be replaced and you should proceed
as you would in the case of damage.
6. Additional warnings for kettles
6.1. The kettle and base (where applicable) must not be operated with any other models of kettle.
6.2. The kettle is fitted with a dry-operation cut out that switches off the kettle if it has boiled dr y .
If this happens allow the kettle to cool down for approximately 15 minutes, then fill the kettle with
cold water . This will reset the cutout so that the kettle can be used again.
6.3. Do not over fill. Check the water level gauge when filling.
6.4. Ensure the lid is closed properly before closed, to prevent water splashing out when boiling.
Do not open the lid when boiling.
6.5. After the kettle has boiled it may need a minute to cool down before restar ting.
6.6. T ake care when pouring. P our slowly and do not over-tilt.
6.7. Make sure the kettle is always used on a flat sur face.
6.8. Water will remain hot for considerable time after boiling and will present a scalding hazard.
T ake care and keep away from children.
6.9. The outside sur face of the kettle will become hot during use. T o avoid injuries only hold the
handle.
6.10. T ake care to avoid contact with the steam coming from the lid or
7. Recycling
7.1. These electrical products, cables, batteries, packaging, and the manual, should not be mixed
with general household waste. For proper recycling, please take these products to your nearest
Creative Housewares office where they will be accepted for recycling free of charge.
Alternatively , please contact your local authority or household waste disposal ser vice for fur ther
details
of your nearest designated collection point. Correct product disposal saves resources and prevents
negative effects on human health and the environment.
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