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Why register your warranty?
We at Mellerware pride ourselves on bringing premium quality appliances to market, and as a commitment to this
level of quality we offer a 2 year warranty (1 Year Retail + 1 Year Extended) on all of our products. We often hear
that our customers lose their receipts and can therefore no longer claim if they have a problem. To take advantage
of the 1 Year Extended Warranty you will need to register your warranty online within the first year of purchase in
order to make a valid claim. Now you can register your product, upload your warranty online, never have to worry
about losing your receipt again and enjoy the benefit of your 2 year warranty.
Added Benefits
In addition to providing you with an online profile of your registered
products we will also provide a host of value added benefits:
Incentives and Competitions for registered users
New recipes or ideas for your products
New product developmentsbe the first to get the latest appliances
Special offers on promotional items
How to Register your Online Warranty?
STEP1
DESKTOP/
LAPTOP
SMART
PHONE/
TABLET
FAX
STEP2 Pick a registration method:
ONLINE WARRANTY REGISTRATION
Notes:
1. The online warranty system is a safe storage facility for your
receipt.
2. You will be required to register on the Mellerware website.
You will receive a username and password once registered.
This will give you access to your profile.
3. From your profile you will be able to load products that you
have purchased. In order to successfully register your warranty
you will need to either scan and upload, or fax through your
receipt to us.
4. All instructions on how to load your products are available
inside your profile.
5. Please note that you must check that your receipt has been
uploaded correctly. Creative Housewares cannot be held
responsible for faxes or files not received.
6. For assistance with registration please email: marketing@
chwsa.co.za
NB: Your 1 year extended warranty is only valid if your
product is registered online within the first year after purchasing
your Mellerware product. Failure to register your product on-line
within the first year will render the extended warranty as void.
Fax the following to 021 931 4058
First Name and Surname
Contact telephone and fax number.
Product Model number and Type.
Traceability Code (found on a label
on the product)
A clear and legible copy
of your receipt.
Scan the QR code above or visit
www.mellerware.co.za
Click on the “Registration” link
and login using your user
name and password.
Click on “Register your products
and upload receipts” and follow
the easy instructions.
Scan or take a photo and
upload your receipt.
Open your internet browser and visit
www.mellerware.co.za
Click on the “Registration” link and
login using your user name
and password.
Click on “Register your products
and upload receipts” and follow the
easy instructions.
Scan and upload your receipt
If you haven’t done so already, simply visit www.mellerware.co.za, click on the
“Product Registration link and follow the easy instructions. You will receive a user-
name and password once registered. This will give you access to your user profile.
Cape Town
20 Tekstiel Street, Parow, Cape Town, 7493,
South Africa P.O. Box 6156 Parow East, 7501,
South Africa Tel: +27 21 931 8117
Fax: +27 21 931 4058
Durban
Tel: +27 31 303 3465
Fax: +27 31 303 8259
Johannesburg
Unit 25 & 26 San Croy Office Park
Die Agora Road, Croydon, 1619
Tel:+27 11 392 5652
Fax:+27 11 392 1694
National Service Centre: 086 111 5006
e-mail: help@chwsa.co.za
www.creativehousewares.co.za
243 Percy Osborn Road Morningside,
Durban, South Africa
Dear customer,
Thank you for choosing to purchase a Mellerware brand product. Thanks to its technology, design
and operation and the fact that it exceeds the strictest quality standards, a fully satisfactory use and
long product life can be assured.
1. Parts description
1.1. Lid (Pull up)
1.2. ON/OFF Switch
1.3. Handle
1.4. Spout (with built in filter)
1.5. Body
1.6. Power indicator light
1.7. Kettle base (with cord storage)
2. Safety advice and warnings!
Read these instructions carefully before switching on the appliance and keep them for future
reference. Failure to follow and observe these instructions could lead to an accident. Clean all the
parts of the product that will be in contact with food, as indicated in the cleaning section, before use.
2.1. Use or working environment:
2.1.1. Keep the working area clean and well lit. Cluttered and dark areas invite accidents.
2.1.2. Use the appliance in a well ventilated area.
2.1.3. Do not place the appliance on hot surfaces, such as cooking plates, gas burners, ovens or
similar items.
2.1.4. Keep children and bystanders away when using this appliance.
2.1.5. Place the appliance on a horizontal, flat, stable surface suitable for with standing high
temperatures and away from other heat sources and contact with water.
2.1.6. Keep the appliance away from flammable material such as textiles, curtains, cardboard or
paper, etc.
2.1.7. Do not place flammable material near the appliance.
2.1.8. Do not use the appliance in association with a programmer, timer or other device that
automatically switches it on.
2.1.9. Do not use the appliance if the cable or plug is damaged.
2.1.10. Ensure that the voltage indicated on the rating label matches the mains power supply voltage
before plugging in the appliance.
2.1.11. Connect the appliance to the mains power supply with an earth socket with standing a
minimum of 10 amperes.
2.1.12. The appliance’s plug must fit into the mains power supply socket properly. Do not alter the
plug.
2.1.13. If using a multi plug check ratings carefully as the current used by several appliances could
easily exceed the rating of the multi plug.
2.1.14. If any of the appliance casings breaks, immediately disconnect the appliance from the mains
power supply to prevent the possibility of an electric shock.
2.1.15. Do not use the appliance if it has fallen on the floor or if there are visible signs of damage.
2.1.16. Do not force the power cord. Never use the power cord to lift up, carry or unplug the
appliance.
2.1.17. Do not wrap the power cord around the appliance.
2.1.18. Do not clip or crease the power cord.
2.1.19. Do not allow the power cord to hang or to come into contact with the hot surfaces of the
appliance.
2.1.20. Check the state of the power cord. Damaged or tangled cables increase the risk of electric
shock.
2.1.21. The appliance is not suitable for outdooruse.
2.1.22. Power cord should be regularly examined for signs of damage, and if the cord is damaged,
the appliance must not be used.
2.1.23. Do not touch the plug with wet hands.
2.2. Personal safety
2.2.1. Caution: Do not leave the appliance unattended during use as there is a risk of an accident.
2.2.2. Do not touch the heated parts of the appliance,as it may cause serious burns.
2.2.3. This appliance is only for domestic use, not for industrial or professional use. It is not intended
to be used by guests in hospitality environments such as bed and breakfast, hotels, motels, and other
types of commercial environments, even in farm houses, areas of the kitchen staff in shops, offices
and other work environments.
2.2.4. This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a person responsible for their safety.
2.2.5. This appliance is not a toy. Children should be supervised to ensure that they do not play
with the appliance.
2.3. Use and care:
2.3.1. Fully unroll the appliance’s power cable before each use.
2.3.2. Do not use the appliance if the parts or accessories are not properly fitted.
2.3.3. Do not use the appliance when empty.
2.3.4. Do not turn the appliance over while it is in use or connected to the mains power supply.
2.3.5. Unplug the appliance from the mains power supply when not in use and before undertaking
any cleaning task.
2.3.6. This appliance should be stored out of reach of children.
2.3.7. Do not store the appliance if it is still hot.
2.3.8. Never leave the appliance unattended when in use and keep out of the reach of children.
2.3.9. If, for some reason, the appliance were to catch fire, disconnect the appliance from the
mains power supply and DO NOT USE WATER TO PUT THE FIRE OUT.
2.4. Service:
2.4.1. Make sure that the appliance is serviced only by suitably qualified technician, and that only
original spare parts or accessories are used to replace existing parts/accessories.
2.4.2. If the power cord is damaged, then manufacturer or its service agent or a similarly
qualified person must replace it in order to avoid a hazard.
2.4.3. Any misuse or failure to follow the instructions for use renders the guarantee and the
manufacturer’s liability null and void.
3. Instructions for use
3.1. Before use:
3.1.1. Remove the appliance’s protective film (if
applicable).
3.1.2. Before using the product for the first time,
clean the parts that will come into contact with water in the manner described in the cleaning section.
3.2. Use and care:
3.2.1. Open the lid of the kettle; fill with tap water to the desired level(bearing the MIN and MAX
marks inside the kettle in mind). In hard water areas, using purified or filtered water is recommended
to reduce the amount of scale build up in the kettle. (Note: You may also fill through the spout, but be
careful not to overfill).
3.2.2. Close the lid until it clips. Place the kettle on the base and plug into the mains.
3.2.3. To switch on the kettle, press the On/Off switch to position 1. (CAUTION: Do not place
excessive
pressure on the switch). When the water has boiled the kettle will automatically switch off.
However, you can stop the kettle at any time by pressing the On/Off switch to position 0.
3.2.4. Pour slowly and carefully. If you wish to re-boil, please allow a minute for the kettle to cool
down.
3.2.5. Warning: If the kettle has just boiled it will be full of steam that will escape if the lid is opened.
3.2.6. IMPORTANT: Do not open the lid when steam is coming out of the spout. Before pouring
or filling always remember to disconnect from the electricity.
3.2.7. Note: If the kettle is switched on when empty or with insufficient water, then the kettle will
switch off automatically to protect against dry boiling. Wait ±15minutes until the heating element
cools down, refill with tap water and use as normal. This protection function is not designed for
regular use, as it will shorten the life of the element. If the kettle is overfilled, boiling water may be
ejected. The kettle is only to be used with the stand provided (cordless models only). The appliance
must not be immersed in
liquid during cleaning. If the supply cord is damaged the manufacturer or its service agent or a
similarly qualified person must replace it in order to avoid a hazard.
4. Cleaning and Maintenance
4.1. DESCALING: Always ensure that the kettle is disconnected from the mains before descaling.
Scaling or furring is a common problem in hard water areas.
4.2. Fill the kettle to MAX position and boil the water. Remove the kettle from the power socket
and the base unit and place it in an empty sink or bowl.
4.3. Add 50 grams of Citric Acid (available from chemists) or other descaling products (available at
supermarkets) to the water or as directed.
4.4. Leave it to stand for approximately 5 minutes or until the effervescence subsides, and then
empty the water. Rinse thoroughly, and wipe.
5. Anomalies and repair
5.1. Take the appliance to an authorized support center if product is damaged or other problems
arise.
5.2. If the connection to the mains has been damaged, it must be replaced and you should proceed
as you would in the case of damage.
6. Additional warnings for kettles
6.1. The kettle and base (where applicable) must not be operated with any other models of kettle.
6.2. The kettle is fitted with a dry-operation cut out that switches off the kettle if it has boiled dry.
If this happens allow the kettle to cool down for approximately 15 minutes, then fill the kettle with
cold water. This will reset the cutout so that the kettle can be used again.
6.3. Do not overfill. Check the water level gauge when filling.
6.4. Ensure the lid is closed properly before closed, to prevent water splashing out when boiling.
Do not open the lid when boiling.
6.5. After the kettle has boiled it may need a minute to cool down before restarting.
6.6. Take care when pouring. Pour slowly and do not over-tilt.
6.7. Make sure the kettle is always used on a flat surface.
6.8. Water will remain hot for considerable time after boiling and will present a scalding hazard.
Take care and keep away from children.
6.9. The outside surface of the kettle will become hot during use. To avoid injuries only hold the
handle.
6.10. Take care to avoid contact with the steam coming from the lid or
7. Recycling
7.1. These electrical products, cables, batteries, packaging, and the manual, should not be mixed
with general household waste. For proper recycling, please take these products to your nearest
Creative Housewares office where they will be accepted for recycling free of charge.
Alternatively, please contact your local authority or household waste disposal service for further
details
of your nearest designated collection point. Correct product disposal saves resources and prevents
negative effects on human health and the environment.
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