This data is only transferred while the navigation
system is active in order to improve it (e.g. so it
can continue functioning when in a tunnel).
Mercedes me calls
Making a call via the overhead control panel
Requirements:
R
You have access to a GSM network.
R
The contract partner's GSM network cover‐
age is available in the respective region.
R
The ignition is switched on so that vehicle
data can be transferred automatically.
1
me button for service, concierge or informa‐
tion calls
2
SOS button cover
3
SOS button
#
To make a Mercedes me call: press button
1.
#
To make an emergency call: press SOS
button cover 2 briefly to open.
#
Press and hold SOS button 3 for at least
one second.
If a Mercedes me call is active, an emergency
call can still be triggered. This has priority over
all other active calls.
Information about the Mercedes me call
using the me button
A call to the Mercedes-Benz Customer Center
has been initiated via the me button in the over‐
head control panel or the multimedia system.
Using the voice dialog system you access the
desired service:
R
Concierge Service (if the service is activated)
R
Accident and breakdown management
(/ page 307)
R
Mercedes-Benz Customer Center for general
information about the vehicle
You can find information on the following topics:
R
Activation of Mercedes me connect
R
Operating the vehicle
R
Nearest authorized Mercedes-Benz Center
304
Multimedia system
