Problems with your vehicle
If you should experience aproblem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to con-
tact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction,please discuss the problem
again with an authorized Mercedes-Benz Cen-
ter or, if necessary, contact us at one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
Customer AssistanceCenter
One Mercedes-Benz Drive
Sandy Springs, GA 30328
In Canada
Mercedes-Benz Canada, Inc.
Customer Relations Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has adefect
which could cause acrash or could cause
injury or death, you should immediately inform
the National Highway Traffic Safety Adminis-
tration (NHTSA)inaddition to notifying
Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation,and if it finds that a
safety defect exists in agroup of vehicles, it
may order arecall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your dealer,
or Mercedes-Benz USA, LLC.
To contact NHTSA,you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153);goto
http://www.safercar.gov;orwrite to:
Administrator, NHTSA,400 SeventhStreet,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!
Observe the notes in this Operator's Man-
ual regarding the correct operation of your
vehicle and possible damage to the vehicle.
Damage to the vehicle which is caused by
violation of these notes is not covered by
the Mercedes-Benz implied warranty or the
new or used-vehicle warranty.
QR code for rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate
rescue card for your vehicle. The current res-
cue card contains the most important informa-
tion about your vehicle in acompact form, e.g.
the routing of the electric cables.
You can find more information at http://
www.mercedes-benz.de/qr-code.
Data storage
Data storage
Awide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
R
the vehicle's operating state
R
incidents
R
malfunctions
In general, this technical information docu-
mentsthe state of acomponent, amodule, a
system or the surroundings.
These include, for example:
R
operating conditionsofsystem components.
For example, fluid levels
R
the vehicle's status messages and those of
its individual components, e.g. number of
wheel revolutions/speed, deceleration in
movement,lateral acceleration, accelerator
pedal position
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Data storage
Introduction
