Bedienungsanleitung Miele WSG 363 WCS (Seite 3 von 8) (Englisch)

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Domestic service warranty India

We thank you for having purchased this Miele Product (referred as the “Product”) and are sure you will enjoy it. Miele

India Pvt. Ltd. (referred as “Miele”) warrants the Product to be free from manufacturing defect for a period of twenty

four (24) months from the date of its purchase, subject to the following terms and conditions:

I. TERMS AND CONDITIONS:

Miele (Pty) Ltd will guarantee equipment which:

1. The Warranty provided herein for the Product shall be limited only to manufacturing defects, for a period of twenty

four (24) months; from the date of purchase (i.e. from the date of invoice raised by the Authorized Distributor/

Dealer of Miele), subject to the Authorized Service Centre/Personnel of Miele, on examination, certifying the

Product defective due to manufacturing defect. In other cases, any repair/replacement/service of components

would be chargeable to the customer, including if the Product requires servicing only.

2. Upon receipt of a complaint, the Authorized Svice Centre/Personnel of Miele shall inspect/examine the Product

subject to the Authorized Service Centre/Personnel of Miele, certifying the Product to be defective due to

manufacturing defect, Miele would repair and/or replace components and if at the sole judgement of Miele, replace

the Product, if necessary, free of cost (for purchases made in India only). In such cases, Miele would replace the

Product with an identical model if available at the relevant time and in case of non-availability or phasing out of the

model, Miele may at its sole discretion replace the Product with a model with similar functions. It is specifically

stipulated that purchaser would have no right to insist on replacement of the Product with an identical model.

In addition, in such cases, Miele would bear Transportation costs to destination (only within India) and labour

cost for such repair. The Warranty period of twenty four (24) months shall not be extended in case of repair and/

or replacement of component or replacement of Product, as the case may be, and would be limited to twenty four

(24) months, from the date of original purchase (i.e. date of invoice for the original purchase);

The defective component upon replacement will become the property of Miele.

3. In case of any complaint, the purchaser can bring the Product to the Authorized Service Provider/Centre of Miele

or alternately, if the Authorized Service Centre/Personnel of Miele attends to the Product at site (where the

Product was installed by Miele) and if the Product is to be attended at the Authorized Service Centre/Personnel of

Miele, the same shall be transported at the cost of Miele.

4. The Warranty will be valid only when the Warranty coupon along with the original invoice or sales receipt

(indicating the date of purchase, Product type and Dealer’s name) is presented together with the defective

Product. The list of Authorized Service Centres/Personnel of Miele as well as details of Customer Care Telephone

Numbers is given in the Brochure provided with the Product. The latest list of Service Centres with addresses and

Telephone numbers as well as Customer Care Telephone numbers is available on the website of Miele - miele.in;

5. Miele India Pvt. Ltd. reserves the right to decline to provide Warranty or Warranty service if the above mentioned

documents are not presented at the time of lodging complaint (with the Authorized Service Centre/Personnel of

Miele/Customer Care) or if the information contained is incomplete or if there are corrections or overwriting in any

of the documents specified in Clause 4 above;

6. This Non Transferable Warranty is only for the original purchaser and shall be available only when the Product

is purchased from an Authorized Dealer or Miele. This Warranty would be valid only when the Product is in the

possession and use of the original purchaser and the Warranty is non-transferable. Any resale of the Product shall

render this Warranty void and Miele shall have no obligation under this Warranty in case of resale of the Product;

7. This Warranty would be valid only when the installation has been made as per the instructions given in the

Operating Instructions Booklet and by the authorized Miele Service Personnel, including in case the Product is

moved to a location, different from the location in which the Product is originally installed by Miele. The Warranty

provided would not cover any damage caused to the Product due to improper installation by purchaser or by

any third party service personnel (other than authorized Miele Service personnel) or connecting the Product to

equipments/accessories not approved by Miele for the Product, expressly; and

8. This Warranty would be valid only when the Product is attended to/serviced by Authorized Service Centre/

Personnel of Miele at all times and shall be rendered void if the Product is attended to/serviced by any third party.

9. If the product is installed beyond the municipal limits of the Authorized Service Centre/Personnel of Miele then it

is the responsibility of the customer to bring the product to a service centre at their own risk and cost.

II. THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING SITUATIONS:

1. In case the Product is not operated according to the instructions given in the Operating Instructions Booklet,

provided with the Product;

2. In case of misuse/improper use of the Product by the purchaser such as - the use of unsuitable detergent or lack of

maintenance/periodic service etc., as specified in the Operating Instructions Booklet, provided with the Product;

3. In case of Components subject to normal wear and tear, such as V belts, brake linings, rubber and glass/fiber/

plastic items, batteries etc.

Miele WSG 363 WCS Seite 3

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